/*! tailwindcss v4.2.1 | MIT License | https://tailwindcss.com */
@layer properties{@supports (((-webkit-hyphens:none)) and (not (margin-trim:inline))) or ((-moz-orient:inline) and (not (color:rgb(from red r g b)))){*,:before,:after,::backdrop{--tw-rotate-x:initial;--tw-rotate-y:initial;--tw-rotate-z:initial;--tw-skew-x:initial;--tw-skew-y:initial;--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial}}}@layer theme{:root,:host{--font-sans:ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--spacing:.25rem;--default-transition-duration:.15s;--default-transition-timing-function:cubic-bezier(.4, 0, .2, 1);--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before,::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring{outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab, red, red)){::placeholder{color:color-mix(in oklab, currentcolor 50%, transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block:0}::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-day-field{padding-block:0}::-webkit-datetime-edit-hour-field{padding-block:0}::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-millisecond-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){appearance:button}::file-selector-button{appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.collapse{visibility:collapse}.visible{visibility:visible}.sr-only{clip-path:inset(50%);white-space:nowrap;border-width:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.absolute{position:absolute}.fixed{position:fixed}.relative{position:relative}.static{position:static}.start{inset-inline-start:var(--spacing)}.end{inset-inline-end:var(--spacing)}.isolate{isolation:isolate}.container{width:100%}@media (width>=40rem){.container{max-width:40rem}}@media (width>=48rem){.container{max-width:48rem}}@media (width>=64rem){.container{max-width:64rem}}@media (width>=80rem){.container{max-width:80rem}}@media (width>=96rem){.container{max-width:96rem}}.contents{display:contents}.flex{display:flex}.hidden{display:none}.inline{display:inline}.table{display:table}.transform{transform:var(--tw-rotate-x,) var(--tw-rotate-y,) var(--tw-rotate-z,) var(--tw-skew-x,) var(--tw-skew-y,)}.resize{resize:both}.italic{font-style:italic}.antialiased{-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.blur{--tw-blur:blur(8px);filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}.grayscale{--tw-grayscale:grayscale(100%);filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}.filter{filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}.transition{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}}:root{--bg:#07111f;--sidebar:#091624;--panel:#0d1b2f;--panel-2:#10233d;--panel-3:#132946;--text:#edf5ff;--muted:#91a8c0;--muted-2:#6f87a0;--line:#d5e8ff1c;--line-strong:#d5e8ff30;--accent:#62d1ff;--accent-deep:#199fd8;--mint:#73e2bd;--warn:#f6c760;--danger:#ff7185;--purple:#a78bfa;--shadow:0 20px 60px #00000047}*{box-sizing:border-box}html{background:var(--bg)}body{color:var(--text);font-family:var(--font-geist-sans), Inter, "Segoe UI", Arial, sans-serif;background:radial-gradient(circle at 20% -10%,#62d1ff1a,#0000 34rem),linear-gradient(#07111f 0%,#081421 100%);min-width:320px;margin:0}button,input,textarea,select{font:inherit}button{color:inherit}button:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:2px solid var(--accent);outline-offset:2px}button:disabled{cursor:not-allowed;opacity:.55}.desk-shell{min-height:100vh}.sidebar{z-index:40;border-right:1px solid var(--line);background:linear-gradient(#0a1a2bfc,#07121ffc);flex-direction:column;width:264px;padding:22px 16px 16px;display:flex;position:fixed;inset:0 auto 0 0;box-shadow:18px 0 46px #00000029}.brand-block{align-items:center;gap:12px;padding:0 8px 21px;display:flex}.brand-mark{color:#07111f;letter-spacing:-.03em;background:linear-gradient(135deg, var(--accent), var(--mint));border-radius:14px;place-items:center;width:44px;height:44px;font-size:12px;font-weight:950;display:grid;box-shadow:0 10px 30px #62d1ff33}.brand-block strong,.brand-block span{display:block}.brand-block strong{letter-spacing:-.02em;font-size:17px}.brand-block span{color:var(--muted);text-transform:uppercase;letter-spacing:.1em;margin-top:2px;font-size:11px;font-weight:700}.workspace-switch{border:1px solid var(--line);background:#ffffff09;border-radius:14px;align-items:center;gap:10px;margin-bottom:25px;padding:12px;display:flex}.workspace-dot{background:var(--mint);border-radius:50%;flex:none;width:9px;height:9px;box-shadow:0 0 0 5px #73e2bd14}.workspace-switch b,.workspace-switch small{display:block}.workspace-switch small{color:var(--muted);margin-top:3px;font-size:10px}.main-nav{gap:6px;display:grid}.nav-caption{color:var(--muted-2);letter-spacing:.12em;text-transform:uppercase;margin:0 10px 5px;font-size:10px;font-weight:850}.main-nav button{text-align:left;cursor:pointer;background:0 0;border:1px solid #0000;border-radius:13px;align-items:center;gap:12px;width:100%;padding:11px 12px;transition:background .18s,border-color .18s,transform .18s;display:flex}.nav-indicator{background:#49627b;border-radius:50%;width:7px;height:7px;box-shadow:0 0 0 4px #49627b12}.main-nav button.active .nav-indicator{background:var(--accent);box-shadow:0 0 0 4px #62d1ff1a}.main-nav b,.main-nav small{display:block}.main-nav b{color:#dce9f7;font-size:13px;font-weight:760}.main-nav small{color:var(--muted-2);margin-top:2px;font-size:10px}.sidebar-bottom{margin-top:auto}.connection-card{border:1px solid var(--line);background:#ffffff09;border-radius:15px;padding:13px}.connection-head{align-items:center;gap:8px;display:flex}.status-light{background:var(--mint);border-radius:50%;flex:none;width:8px;height:8px;display:inline-block;box-shadow:0 0 0 4px #73e2bd17}.status-light.syncing,.connection-card.syncing .status-light{background:var(--warn);animation:1.1s infinite pulse}.status-light.error,.connection-card.error .status-light{background:var(--danger)}@keyframes pulse{50%{opacity:.5}}.connection-card p{min-height:42px;color:var(--muted);margin:9px 0;font-size:10px;line-height:1.4}.connection-card button{border:1px solid var(--line);color:#cfe5f7;cursor:pointer;background:#ffffff0a;border-radius:10px;width:100%;padding:8px 10px;font-size:10px;font-weight:760}.connection-card button:hover{background:#62d1ff14;border-color:#62d1ff4d}.user-card{align-items:center;gap:10px;padding:15px 5px 3px;display:flex}.avatar,.mini-avatar{color:#dff8ff;background:linear-gradient(145deg,#1c4869,#17314d);border:1px solid #62d1ff2e;border-radius:50%;flex:none;place-items:center;font-weight:850;display:grid}.avatar{width:34px;height:34px;font-size:10px}.avatar.small{width:30px;height:30px;font-size:9px}.mini-avatar{width:27px;height:27px;font-size:8px}.user-card b,.user-card small{display:block}.user-card small{color:var(--muted-2);margin-top:2px;font-size:9px}.logout-button{color:#a9beb8;cursor:pointer;background:#ffffff0a;border:1px solid #ffffff1f;border-radius:9px;width:30px;height:30px;margin-left:auto}.logout-button:hover{color:#fff;border-color:#ffffff47}.sidebar-scrim{display:none}.main-area{min-height:100vh;margin-left:264px}.topbar{z-index:30;border-bottom:1px solid var(--line);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);background:#07111fdb;align-items:center;gap:18px;height:72px;padding:0 25px;display:flex;position:sticky;top:0}.mobile-menu{cursor:pointer;background:0 0;border:0;font-size:20px;display:none}.search-box{border:1px solid var(--line);background:#ffffff09;border-radius:12px;align-items:center;gap:10px;width:min(600px,46vw);padding:10px 12px;display:flex}.search-box>span{color:var(--accent);font-size:22px;line-height:1;transform:rotate(-18deg)}.search-box input{min-width:0;color:var(--text);background:0 0;border:0;outline:0;flex:1;font-size:12px}.search-box kbd{border:1px solid var(--line);color:var(--muted);background:#ffffff0a;border-radius:6px;padding:4px 6px;font-size:9px}.top-actions{align-items:center;gap:18px;margin-left:auto;display:flex}.sync-meta{align-items:center;gap:9px;display:flex}.sync-meta b,.sync-meta small{white-space:nowrap;display:block}.sync-meta small{color:var(--muted-2);margin-top:3px;font-size:9px}.primary-button,.secondary-button{cursor:pointer;border-radius:10px;padding:10px 14px;font-size:11px;font-weight:820;transition:all .18s}.primary-button{background:linear-gradient(135deg, var(--accent), #54e0c4);color:#06111e;border:1px solid #62d1ff8c;box-shadow:0 9px 24px #62d1ff24}.primary-button:hover{transform:translateY(-1px);box-shadow:0 12px 30px #62d1ff33}.primary-button.small{padding:8px 11px;font-size:10px}.secondary-button{border:1px solid var(--line-strong);color:#d6e7f5;background:#ffffff0b}.secondary-button.success{color:#c9f7e7;border-color:#73e2bd45}.mode-banner{background:#f6c7600e;border-bottom:1px solid #f6c76024;align-items:center;gap:12px;min-height:40px;padding:8px 25px;display:flex}.mode-banner span{color:#ffe29b;text-transform:uppercase;letter-spacing:.08em;border:1px solid #f6c76040;border-radius:999px;flex:none;padding:4px 8px;font-size:9px;font-weight:850}.mode-banner p{color:#b9a976;margin:0;font-size:10px;line-height:1.4}.content-wrap{width:min(1740px,100%);margin:0 auto;padding:30px 25px 55px}.page-heading{justify-content:space-between;align-items:flex-end;gap:30px;margin-bottom:22px;display:flex}.page-heading.compact{align-items:center}.eyebrow{color:var(--accent);letter-spacing:.13em;text-transform:uppercase;margin-bottom:7px;font-size:9px;font-weight:900}.page-heading h1{letter-spacing:-.045em;margin:0;font-size:clamp(26px,2.7vw,38px);line-height:1.02}.page-heading p{max-width:760px;color:var(--muted);margin:8px 0 0;font-size:12px;line-height:1.55}.heading-note{border-left:2px solid var(--mint);background:#73e2bd0b;border-radius:0 11px 11px 0;padding:11px 13px}.heading-note b,.heading-note span{display:block}.heading-note b{color:#d9faef;font-size:10px}.heading-note span{color:var(--muted);margin-top:3px;font-size:9px}.period-chip{border:1px solid var(--line);background:#ffffff09;border-radius:12px;min-width:160px;padding:10px 13px}.period-chip span,.period-chip b{display:block}.period-chip span{color:var(--muted);text-transform:uppercase;font-size:9px}.period-chip b{margin-top:4px;font-size:11px}.metric-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:11px;margin-bottom:20px;display:grid}.metric-card{border:1px solid var(--line);background:linear-gradient(#ffffff0e,#ffffff07);border-radius:15px;min-height:105px;padding:15px 17px;position:relative;overflow:hidden;box-shadow:0 12px 35px #0000001a}.metric-card:before{content:"";background:#526a84;width:3px;height:100%;position:absolute;top:0;left:0}.metric-card.accent:before{background:var(--accent)}.metric-card.danger:before{background:var(--danger)}.metric-card.warn:before{background:var(--warn)}.metric-card>span,.metric-card>b,.metric-card>small{display:block}.metric-card>span{color:var(--muted);text-transform:uppercase;letter-spacing:.08em;font-size:9px;font-weight:740}.metric-card>b{letter-spacing:-.04em;margin-top:10px;font-size:25px;line-height:1}.metric-card>small{color:var(--muted-2);margin-top:7px;font-size:9px}.queue-toolbar{justify-content:space-between;align-items:center;gap:15px;margin-bottom:11px;display:flex}.filter-tabs{scrollbar-width:none;gap:6px;display:flex;overflow-x:auto}.filter-tabs::-webkit-scrollbar{display:none}.filter-tabs button{border:1px solid var(--line);color:var(--muted);cursor:pointer;background:#ffffff06;border-radius:999px;flex:none;padding:7px 10px;font-size:9px;font-weight:750}.result-count{color:var(--muted-2);white-space:nowrap;font-size:9px}.queue-layout{grid-template-columns:minmax(640px,1.38fr) minmax(390px,.82fr);align-items:start;gap:13px;display:grid}.ticket-list-panel,.ticket-detail-panel,.data-card,.norm-card,.decision-card{border:1px solid var(--line);box-shadow:var(--shadow);background:linear-gradient(#ffffff0d,#ffffff06);border-radius:17px}.ticket-list-panel{overflow:hidden}.ticket-list-head,.ticket-row{grid-template-columns:minmax(310px,1fr) 116px 108px 82px;align-items:center;gap:10px;display:grid}.ticket-list-head{border-bottom:1px solid var(--line);color:var(--muted-2);text-transform:uppercase;letter-spacing:.08em;background:#ffffff06;padding:9px 14px;font-size:8px;font-weight:800}.ticket-list{min-height:490px;max-height:calc(100vh - 346px);overflow:auto}.ticket-row{text-align:left;cursor:pointer;background:0 0;border:0;border-bottom:1px solid #d5e8ff13;width:100%;min-height:86px;padding:11px 14px;transition:background .16s}.list-state{min-height:160px;color:var(--muted);place-items:center;font-size:11px;display:grid}.ticket-main-cell{min-width:0}.ticket-line{align-items:center;gap:7px;margin-bottom:6px;display:flex}.ticket-line b{color:#bfefff;letter-spacing:.02em;font-size:9px}.ticket-line small{border-left:1px solid var(--line);color:var(--muted-2);padding-left:7px;font-size:8px}.ticket-main-cell>strong{color:#e6f1fb;text-overflow:ellipsis;white-space:nowrap;font-size:11px;line-height:1.35;display:block;overflow:hidden}.ticket-main-cell>p{color:var(--muted-2);text-overflow:ellipsis;white-space:nowrap;margin:5px 0 0;font-size:9px;overflow:hidden}.priority-dot{background:#668099;border-radius:50%;flex:none;width:7px;height:7px}.priority-dot.critical{background:var(--danger);box-shadow:0 0 0 4px #ff718514}.priority-dot.high{background:var(--warn)}.priority-dot.medium{background:var(--accent)}.priority-dot.low{background:#68839c}.local-mark{color:#cbbcff;text-transform:uppercase;border:1px solid #a78bfa40;border-radius:999px;padding:2px 5px;font-size:7px}.status-chip{border:1px solid var(--line);white-space:nowrap;border-radius:999px;padding:5px 7px;font-size:8px;font-weight:800;display:inline-flex}.assignee-cell{color:#b8c8d7;align-items:center;gap:7px;min-width:0;font-size:9px;display:flex}.assignee-cell>span:last-child{text-overflow:ellipsis;overflow:hidden}.sla-cell b,.sla-cell span{display:block}.sla-cell b{font-size:9px}.sla-cell span{color:var(--muted-2);margin-top:3px;font-size:8px}.sla-cell.danger b,.danger{color:var(--danger)}.sla-cell.warn b,.warn{color:var(--warn)}.sla-cell.ok b,.ok{color:var(--mint)}.ticket-detail-panel{max-height:calc(100vh - 110px);padding:18px;position:sticky;top:91px;overflow:auto}.detail-topline{justify-content:space-between;align-items:center;gap:15px;display:flex}.detail-id{color:var(--muted);align-items:center;gap:8px;font-size:8px;display:flex}.detail-id b{color:#bfefff;font-size:10px}.detail-id>span:last-child{border-left:1px solid var(--line);padding-left:8px}.ticket-detail-panel>h2{letter-spacing:-.025em;margin:14px 0 8px;font-size:20px;line-height:1.18}.detail-description{color:var(--muted);margin:0;font-size:10px;line-height:1.55}.detail-actions{border-bottom:1px solid var(--line);flex-wrap:wrap;gap:7px;margin:16px 0;padding-bottom:15px;display:flex}.detail-actions .secondary-button{padding:8px 10px;font-size:9px}.detail-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:7px;display:grid}.detail-field{background:#ffffff06;border:1px solid #d5e8ff13;border-radius:10px;min-width:0;padding:9px}.detail-field>span{color:var(--muted-2);text-transform:uppercase;letter-spacing:.07em;margin-bottom:5px;font-size:7px;font-weight:760;display:block}.detail-field>div{align-items:center;gap:6px;min-width:0;display:flex}.detail-field b{text-overflow:ellipsis;white-space:nowrap;font-size:9px;overflow:hidden}.detail-field .mini-avatar{width:21px;height:21px;font-size:6px}.sla-block{border:1px solid var(--line);background:#ffffff06;border-radius:11px;margin-top:11px;padding:11px}.sla-block>div:first-child{justify-content:space-between;align-items:center;gap:15px;display:flex}.sla-block span,.sla-block small{color:var(--muted);font-size:8px}.sla-track{background:#fff1;border-radius:999px;height:5px;margin:8px 0 6px;overflow:hidden}.sla-track span{border-radius:inherit;background:linear-gradient(90deg, var(--accent), var(--warn), var(--danger));height:100%;display:block}.tag-list{flex-wrap:wrap;gap:5px;margin:10px 0 15px;display:flex}.tag-list span{border:1px solid var(--line);color:var(--muted);background:#ffffff06;border-radius:999px;padding:4px 6px;font-size:7px}.activity-section{border-top:1px solid var(--line);padding-top:13px}.section-mini-head{justify-content:space-between;align-items:center;gap:12px;display:flex}.section-mini-head h3{margin:0;font-size:12px}.section-mini-head span{color:var(--muted-2);font-size:8px}.timeline-list{gap:11px;margin-top:13px;display:grid}.timeline-item{grid-template-columns:30px minmax(0,1fr);gap:9px;display:grid}.timeline-meta{justify-content:space-between;align-items:center;gap:10px;display:flex}.timeline-meta span{color:var(--muted-2);font-size:7px}.timeline-item p{color:var(--muted);margin:4px 0 0;font-size:9px;line-height:1.48}.work-event{background:#73e2bd08;border:1px dashed #73e2bd2e;border-radius:10px;padding:9px}.work-icon{width:28px;height:28px;color:var(--mint);background:#73e2bd0e;border:1px solid #73e2bd33;border-radius:9px;place-items:center;font-size:8px;font-weight:850;display:grid}.comment-box{border:1px solid var(--line);background:#ffffff06;border-radius:11px;margin-top:14px;padding:10px}.comment-box textarea{resize:vertical;width:100%;min-height:56px;color:var(--text);background:0 0;border:0;outline:0;font-size:9px;line-height:1.5}.comment-box>div{justify-content:space-between;align-items:center;gap:10px;display:flex}.comment-box>div>span{color:var(--muted-2);font-size:7px}.work-layout{grid-template-columns:minmax(700px,1.4fr) minmax(280px,.6fr);align-items:start;gap:14px;display:grid}.data-card,.norm-card{padding:18px}.card-head{justify-content:space-between;align-items:flex-start;gap:15px;margin-bottom:15px;display:flex}.card-head h2{letter-spacing:-.02em;margin:0;font-size:15px}.card-head p{color:var(--muted);margin:5px 0 0;font-size:9px}.live-pill,.target-pill,.integration-badge{color:#c9f7e7;white-space:nowrap;background:#73e2bd0e;border:1px solid #73e2bd38;border-radius:999px;padding:5px 8px;font-size:8px;font-weight:800}.data-table{border:1px solid var(--line);border-radius:12px;overflow:hidden}.data-row{border-bottom:1px solid var(--line);grid-template-columns:155px minmax(300px,1fr) 105px 70px;align-items:center;gap:12px;min-height:63px;padding:9px 12px;display:grid}.data-row:last-child{border-bottom:0}.data-row>div{min-width:0}.data-row b,.data-row small{display:block}.data-row b{text-overflow:ellipsis;font-size:9px;line-height:1.35;overflow:hidden}.data-row small{color:var(--muted-2);text-overflow:ellipsis;white-space:nowrap;margin-top:4px;font-size:8px;overflow:hidden}.data-head{min-height:auto;color:var(--muted-2);text-transform:uppercase;letter-spacing:.07em;background:#ffffff06;padding-top:7px;padding-bottom:7px;font-size:7px;font-weight:850}.link-chip{color:#bfeeff;background:#62d1ff0e;border:1px solid #62d1ff33;border-radius:7px;padding:4px 6px;font-size:8px;font-weight:760;display:inline-flex}.link-chip.unlinked{color:#f2d486;background:#f6c7600b;border-color:#f6c7602e}.duration{text-align:right}.norm-card{position:sticky;top:91px}.norm-list{border:1px solid var(--line);background:var(--line);border-radius:12px;gap:1px;display:grid;overflow:hidden}.norm-row{background:#0e1b2d;justify-content:space-between;align-items:center;gap:12px;padding:11px;display:flex}.norm-row b,.norm-row small{display:block}.norm-row b{font-size:9px}.norm-row small{color:var(--muted-2);margin-top:3px;font-size:7px}.norm-row>span{color:#ffe09a;white-space:nowrap;font-size:10px;font-weight:850}.norm-note{border-left:2px solid var(--accent);background:#62d1ff0b;border-radius:0 10px 10px 0;margin-top:12px;padding:12px}.norm-note p{color:var(--muted);margin:5px 0 0;font-size:8px;line-height:1.5}.analytics-grid{grid-template-columns:1.25fr .75fr;gap:14px;margin-bottom:14px;display:grid}.target-pill{color:#c7f0ff;background:#62d1ff0e;border-color:#62d1ff38}.load-bars{gap:10px;display:grid}.load-bar-row{grid-template-columns:95px minmax(180px,1fr) 50px;align-items:center;gap:11px;display:grid}.load-person b,.load-person small{display:block}.load-person b{font-size:9px}.load-person small{color:var(--muted-2);margin-top:2px;font-size:7px}.bar-zone{background:#ffffff0e;border-radius:999px;height:9px;position:relative;overflow:hidden}.target-zone{z-index:1;background:#73e2bd1f;border-left:1px solid #73e2bd40;border-right:1px solid #73e2bd40;width:4.6%;position:absolute;top:0;bottom:0;left:81.8%}.bar-fill{z-index:2;border-radius:inherit;background:linear-gradient(90deg, #189dd5, var(--accent), var(--mint));position:absolute;top:0;bottom:0;left:0}.bar-fill.over{background:linear-gradient(90deg, var(--warn), var(--danger))}.load-value{text-align:right;font-size:9px}.week-leaders{gap:6px;display:grid}.week-leader{background:#ffffff05;border:1px solid #d5e8ff13;border-radius:9px;grid-template-columns:24px 1fr 45px;align-items:center;gap:9px;padding:8px;display:grid}.rank{width:22px;height:22px;color:var(--muted);background:#ffffff0b;border-radius:7px;place-items:center;font-size:8px;font-weight:800;display:grid}.week-leader b,.week-leader small{display:block}.week-leader b{font-size:8px}.week-leader small{color:var(--muted-2);margin-top:2px;font-size:7px}.week-leader strong{text-align:right;color:var(--mint);font-size:10px}.week-leader strong.over{color:var(--danger)}.week-note{background:#73e2bd0a;border:1px solid #73e2bd2b;border-radius:10px;margin-top:11px;padding:11px}.week-note b{color:#d6faec;font-size:9px}.week-note p{color:var(--muted);margin:4px 0 0;font-size:8px;line-height:1.45}.team-table-card{overflow:hidden}.team-table{border:1px solid var(--line);border-radius:12px;overflow-x:auto}.team-row{border-bottom:1px solid var(--line);grid-template-columns:minmax(210px,1.5fr) repeat(4,minmax(105px,.75fr)) 75px;align-items:center;gap:12px;min-width:850px;min-height:60px;padding:8px 12px;display:grid}.team-row:last-child{border-bottom:0}.team-row>div:first-child b,.team-row>div:first-child small,.hours-cell b,.hours-cell small{display:block}.team-row>div:first-child b{font-size:9px}.team-row>div:first-child small,.hours-cell small{color:var(--muted-2);margin-top:3px;font-size:7px}.team-head{min-height:32px;color:var(--muted-2);text-transform:uppercase;letter-spacing:.07em;background:#ffffff06;font-size:7px;font-weight:850}.load-cell b{color:#cbdbea;margin-bottom:5px;font-size:8px;display:block}.load-cell>span{background:#ffffff0f;border-radius:999px;height:4px;display:block;overflow:hidden}.load-cell i{border-radius:inherit;background:var(--accent);height:100%;display:block}.load-cell.target b{color:var(--mint)}.load-cell.target i{background:var(--mint)}.load-cell.over b{color:var(--danger)}.load-cell.over i{background:var(--danger)}.load-cell.low b{color:var(--muted-2)}.load-cell.low i{background:#50677e}.hours-cell{text-align:right}.hours-cell b{font-size:9px}.architecture-flow{border:1px solid var(--line);background:#ffffff06;border-radius:17px;grid-template-columns:1fr 28px 1fr 28px 1fr 28px 1fr;align-items:center;margin-bottom:14px;padding:17px;display:grid}.flow-node{border:1px solid var(--line);background:linear-gradient(#ffffff0d,#ffffff05);border-radius:12px;padding:12px;position:relative}.flow-node b,.flow-node small{display:block}.flow-node b{padding-left:14px;font-size:10px}.flow-node small{color:var(--muted);margin-top:5px;font-size:8px}.node-dot{background:var(--accent);border-radius:50%;width:7px;height:7px;position:absolute;top:14px;left:11px}.flow-node.connector .node-dot{background:var(--warn)}.flow-node.app .node-dot{background:var(--mint)}.flow-node.analytics .node-dot{background:var(--purple)}.flow-arrow{text-align:center;color:#58718a;font-size:17px}.system-grid{grid-template-columns:1fr 1fr;gap:14px;margin-bottom:14px;display:grid}.integration-badge.demo{color:#ffe09a;background:#f6c7600e;border-color:#f6c76038}.integration-list{border:1px solid var(--line);background:var(--line);border-radius:11px;gap:1px;display:grid;overflow:hidden}.system-row{background:#0e1c2e;justify-content:space-between;align-items:center;gap:15px;padding:10px 11px;display:flex}.system-row>span{color:var(--muted);font-size:8px}.system-row>div{align-items:center;gap:7px;display:flex}.system-row b{font-size:8px}.system-row i{background:var(--mint);border-radius:50%;width:7px;height:7px}.system-row i.warn{background:var(--warn)}.system-row i.guard{background:var(--purple)}.sync-box{background:#62d1ff09;border:1px solid #62d1ff29;border-radius:11px;margin-top:11px;padding:12px}.sync-box>div{align-items:center;gap:8px;display:flex}.sync-box b{font-size:8px}.sync-box strong{margin-top:8px;font-size:13px;display:block}.sync-box p{color:var(--muted);margin:4px 0 0;font-size:8px}.scope-list{grid-template-columns:1fr 1fr;gap:7px;display:grid}.scope-item{background:#ffffff05;border:1px solid #d5e8ff13;border-radius:9px;grid-template-columns:24px 1fr;align-items:center;gap:9px;padding:9px;display:grid}.scope-item>span{width:22px;height:22px;color:var(--purple);background:#a78bfa14;border-radius:7px;place-items:center;font-size:9px;font-weight:850;display:grid}.scope-item b,.scope-item small{display:block}.scope-item b{font-size:8px}.scope-item small{color:var(--muted-2);margin-top:3px;font-size:7px;line-height:1.35}.decision-card{background:linear-gradient(110deg,#73e2bd11,#62d1ff06);border-color:#73e2bd29;grid-template-columns:55px minmax(0,1fr) 220px;align-items:center;gap:18px;padding:20px;display:grid}.decision-number{width:50px;height:50px;color:var(--mint);background:#73e2bd0e;border:1px solid #73e2bd33;border-radius:15px;place-items:center;font-size:14px;font-weight:900;display:grid}.decision-card>div:nth-child(2)>span{color:var(--mint);text-transform:uppercase;letter-spacing:.1em;font-size:8px;font-weight:900}.decision-card h2{margin:5px 0;font-size:16px}.decision-card p{color:var(--muted);margin:0;font-size:9px;line-height:1.5}.decision-tags{flex-wrap:wrap;justify-content:flex-end;gap:6px;display:flex}.decision-tags span{border:1px solid var(--line);color:#c5d6e6;background:#ffffff06;border-radius:999px;padding:5px 7px;font-size:7px}.modal-backdrop{z-index:80;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);background:#02080fbf;place-items:center;padding:22px;display:grid;position:fixed;inset:0}.modal{border:1px solid var(--line-strong);background:#0b192a;border-radius:19px;width:min(650px,100%);max-height:min(760px,90vh);overflow:auto;box-shadow:0 35px 100px #0000008c}.modal-head{border-bottom:1px solid var(--line);justify-content:space-between;align-items:flex-start;gap:20px;padding:19px 20px 15px;display:flex}.modal-head h2{margin:0;font-size:18px}.modal-head p{color:var(--muted);margin:5px 0 0;font-size:9px}.modal-head>button{border:1px solid var(--line);width:29px;height:29px;color:var(--muted);cursor:pointer;background:#ffffff09;border-radius:9px;font-size:18px}.modal-form{grid-template-columns:1fr 1fr;gap:13px;padding:19px 20px 21px;display:grid}.modal-form label{min-width:0;display:block}.modal-form label.wide,.modal-actions.wide{grid-column:1/-1}.modal-form label>span{color:#b9cbdc;margin-bottom:6px;font-size:8px;font-weight:780;display:block}.modal-form input,.modal-form textarea,.modal-form select{border:1px solid var(--line);width:100%;color:var(--text);background:#ffffff09;border-radius:10px;font-size:10px}.modal-form input,.modal-form select{height:40px;padding:0 11px}.modal-form textarea{resize:vertical;min-height:92px;padding:10px 11px}.modal-actions{justify-content:flex-end;gap:8px;padding-top:5px;display:flex}.toast{z-index:100;color:#d9faef;max-width:390px;box-shadow:var(--shadow);background:#0d232ff5;border:1px solid #73e2bd40;border-radius:12px;padding:12px 15px;font-size:10px;font-weight:730;position:fixed;bottom:22px;right:22px}@media (width<=1450px){.queue-layout{grid-template-columns:minmax(570px,1.18fr) minmax(360px,.82fr)}.ticket-list-head,.ticket-row{grid-template-columns:minmax(280px,1fr) 105px 95px 75px}.detail-grid{grid-template-columns:1fr 1fr}}@media (width<=1180px){.sidebar{width:235px}.main-area{margin-left:235px}.queue-layout{grid-template-columns:1fr}.ticket-list{min-height:360px;max-height:500px}.ticket-detail-panel{max-height:none;position:relative;top:auto}.work-layout,.analytics-grid{grid-template-columns:1fr}.norm-card{position:relative;top:auto}.architecture-flow{grid-template-columns:1fr 20px 1fr;gap:7px}.architecture-flow .flow-node:nth-of-type(3),.architecture-flow .flow-node:nth-of-type(4){margin-top:7px}.system-grid{grid-template-columns:1fr}}@media (width<=900px){.sidebar{transition:transform .22s;transform:translate(-100%)}.sidebar.is-open{transform:translate(0)}.sidebar-scrim{z-index:35;background:#02080fb3;border:0;display:block;position:fixed;inset:0}.main-area{margin-left:0}.mobile-menu{display:block}.topbar{padding:0 16px}.search-box{flex:1;width:auto}.sync-meta{display:none}.content-wrap{padding:24px 16px 45px}.mode-banner{padding-left:16px;padding-right:16px}.metric-grid{grid-template-columns:1fr 1fr}.decision-card{grid-template-columns:50px 1fr}.decision-tags{grid-column:1/-1;justify-content:flex-start}}@media (width<=680px){.topbar{gap:9px;height:64px}.search-box kbd,.top-actions .primary-button{display:none}.mode-banner{align-items:flex-start}.page-heading{flex-direction:column;align-items:flex-start;gap:13px}.heading-note{width:100%}.metric-grid{gap:8px}.metric-card{min-height:92px;padding:13px}.metric-card>b{font-size:20px}.queue-toolbar{flex-direction:column;align-items:flex-start}.ticket-list-head{display:none}.ticket-row{grid-template-columns:1fr auto;gap:8px;min-height:112px}.ticket-row>div:nth-child(2){justify-self:end}.assignee-cell{grid-column:1}.sla-cell{text-align:right;grid-area:2/2}.detail-grid{grid-template-columns:1fr 1fr}.data-row{grid-template-columns:1fr 70px;gap:8px}.data-row>div:nth-child(2),.data-row>div:nth-child(3){grid-column:1}.data-row>div:nth-child(4){grid-area:1/2/span 3}.data-head{display:none}.scope-list{grid-template-columns:1fr}.architecture-flow{flex-direction:column;display:flex}.architecture-flow>*{width:100%}.flow-arrow{transform:rotate(90deg)}.decision-card{grid-template-columns:1fr}.decision-number{width:42px;height:42px}.modal-form{grid-template-columns:1fr}.modal-form label.wide,.modal-actions.wide{grid-column:auto}.modal-actions{justify-content:stretch}.modal-actions button{flex:1}.toast{bottom:15px;left:15px;right:15px}}:root{--bg:#f3f6fa;--panel:#fff;--panel-2:#f8fafc;--panel-3:#eef4fb;--text:#172033;--muted:#607089;--muted-2:#8592a6;--line:#e4e9f0;--line-strong:#d2dae5;--accent:#2563eb;--accent-deep:#1d4ed8;--mint:#16a37a;--warn:#e59b20;--danger:#df4055;--purple:#7657d6;--shadow:0 10px 32px #1f2d4612}html,body{background:var(--bg)}body{color:var(--text);background:linear-gradient(#f6f8fb 0%,#f2f5f9 100%)}.sidebar{--text:#f5f8fc;--muted:#9eafc4;--muted-2:#71869f;--line:#e2ebf61c;--line-strong:#e2ebf62e;width:238px;color:var(--text);background:linear-gradient(#12243a 0%,#0b1a2d 100%);box-shadow:14px 0 38px #12243a1f}.main-area{background:0 0;margin-left:238px}.brand-mark{color:#fff;background:linear-gradient(135deg,#3478f6,#19b790);box-shadow:0 8px 24px #2563eb3d}.main-nav button{color:#dfe9f5}.main-nav button:hover{background:#ffffff0e}.main-nav button.active:before{content:"";background:#5b96ff;border-radius:0 4px 4px 0;width:3px;height:24px;position:absolute;left:-16px}.main-nav button{position:relative}.nav-icon{color:#9cb5d1;background:#ffffff09;border:1px solid #ffffff14;border-radius:8px;flex:none;place-items:center;width:27px;height:27px;font-size:9px;font-style:normal;font-weight:900;display:grid}.main-nav button.active .nav-icon{color:#fff;background:#397ef040;border-color:#5b96ff59}.main-nav button>em{color:#bfd6f3;text-align:center;background:#ffffff12;border-radius:999px;min-width:22px;margin-left:auto;padding:3px 6px;font-size:8px;font-style:normal}.connection-card{background:#ffffff09}.topbar{border-bottom-color:var(--line);background:#ffffffe6;height:66px;padding:0 22px;box-shadow:0 1px #151f3005}.search-box{background:#f7f9fc;border-color:#dfe5ee;width:min(650px,48vw)}.search-box>span{color:var(--accent)}.search-box input{color:var(--text)}.search-box input::placeholder{color:#94a0b1}.search-box kbd{color:#6d7a8c;background:#fff;border-color:#dde4ed}.sync-meta b{color:#27344a}.primary-button{color:#fff;background:linear-gradient(135deg,#2563eb,#3478f6);border-color:#2563eb;box-shadow:0 7px 18px #2563eb2e}.secondary-button{color:#334156;background:#fff;border-color:#d7dee8}.secondary-button:hover{background:#f6f9fd;border-color:#b9c9e1}.secondary-button.success{color:#137658;background:#f5fcf9;border-color:#b9e4d5}.top-actions{gap:8px}.top-create{white-space:nowrap}.mode-banner{background:#f1f6ff;border-color:#dce8fb;min-height:36px;padding:7px 22px}.mode-banner span{color:#2455a7;background:#e8f0ff;border-color:#bfd3f5}.mode-banner p{color:#587097}.content-wrap{width:min(1800px,100%);padding:23px 22px 48px}.eyebrow{color:#315fba}.page-heading h1{color:#172033;font-size:clamp(25px,2.3vw,34px)}.page-heading p{color:var(--muted)}.heading-note{background:#f3fbf8;border-color:#24a27c}.heading-note b{color:#136d53}.period-chip,.metric-card,.ticket-list-panel,.ticket-detail-panel,.data-card,.norm-card,.decision-card,.tasks-card{border-color:var(--line);box-shadow:var(--shadow);background:#fff}.metric-card{min-height:91px;padding:14px 16px}.metric-card:before{background:#aab6c5}.metric-card>span{color:#6b788b}.metric-card>b{color:#1a2437;margin-top:8px;font-size:23px}.metric-card>small{color:#8a96a7}.metric-card.purple:before{background:var(--purple)}.filter-tabs button{color:#66758a;background:#fff;border-color:#dfe5ed}.filter-tabs button:hover{background:#f8faff;border-color:#c7d3e3}.ticket-list-head{border-bottom-color:var(--line);color:#7d899a;background:#f7f9fc}.ticket-list{min-height:470px;max-height:calc(100vh - 311px)}.ticket-row{border-bottom-color:#edf0f4;min-height:80px}.ticket-row:hover{background:#f8faff}.ticket-row.selected{background:linear-gradient(90deg,#edf4ff,#f8fbff);box-shadow:inset 3px 0 #3478f6}.ticket-main-cell>strong{color:#243047}.ticket-main-cell>p{color:#7b899d}.ticket-line b{color:#2859ad}.ticket-line small{color:#8a97a9}.source-badge{letter-spacing:.02em;border-radius:6px;place-items:center;min-width:22px;height:20px;padding:0 5px;font-size:7px;font-weight:900;display:inline-grid}.source-badge.jira{color:#2256b2;background:#eaf1ff}.source-badge.telegram{color:#1477ab;background:#e4f5fd}.source-badge.local{color:#6a4fb9;background:#f0ebff}.status-chip.active{color:#245bbd;background:#eef4ff;border-color:#bfd1f5}.status-chip.paused{color:#9a6815;background:#fff8e9;border-color:#f1d9aa}.status-chip.done{color:#147459;background:#f0faf7;border-color:#bde1d6}.status-chip.new{color:#674db6;background:#f5f2ff;border-color:#d7cdf4}.avatar,.mini-avatar{color:#2f5da4;background:#eaf1fb;border-color:#d4e0f1}.assignee-cell{color:#526178}.detail-id{color:#7a879a}.detail-id b{color:#2858aa}.ticket-detail-panel>h2{color:#1f2a3d}.detail-description{color:#66758a}.detail-actions{border-bottom-color:#e8edf3}.detail-field{background:#f9fafc;border-color:#e6eaf0}.detail-field>span{color:#8793a3}.detail-field b{color:#344157}.sla-track{background:#e8edf3}.tag-list span{color:#627187;background:#f8fafc;border-color:#dfe5ec}.activity-section{border-top-color:#e8edf3}.timeline-meta b{color:#334157}.timeline-item p{color:#607089}.work-event{background:#f4fbf8;border-color:#bfe3d8}.outbound-event{background:#f1f6ff;border-radius:10px;padding:9px}.work-icon{color:#168064;background:#eaf8f3;border-color:#bee3d7}.delivery{color:#8b97a8;margin-top:4px;font-size:7px;display:inline-block}.delivery.delivered{color:#168064}.delivery.error{color:var(--danger)}.channel-contact{background:#f5f9ff;border:1px solid #dce7f5;border-radius:11px;align-items:center;gap:10px;margin:0 0 12px;padding:10px;display:flex}.channel-contact>div{flex:1;min-width:0}.channel-contact b,.channel-contact small{display:block}.channel-contact b{color:#29384f;font-size:9px}.channel-contact small{color:#6d7d93;margin-top:3px;font-size:8px}.comment-box{background:#f9fafc;border-color:#dce3ec}.comment-box textarea{color:#2b384d}.comment-box textarea::placeholder{color:#98a3b2}.comment-box>div>span{color:#7b899a}.composer-tabs{margin-bottom:7px;justify-content:flex-start!important;gap:4px!important}.composer-tabs button{color:#748197;cursor:pointer;background:0 0;border:0;border-radius:7px;padding:5px 8px;font-size:8px;font-weight:760}.composer-tabs button.active{color:#2359b9;background:#eaf1ff}.data-card,.norm-card{background:#fff}.card-head h2{color:#263349}.card-head p{color:#7a8799}.live-pill,.target-pill,.integration-badge{color:#14745a;background:#f0faf7;border-color:#bae1d4}.data-table,.team-table,.norm-list{border-color:#e2e7ee}.data-row{border-bottom-color:#e8edf2}.data-row b,.norm-row b{color:#344156}.data-row small,.norm-row small{color:#8290a2}.data-head,.team-head{color:#7e8a9b;background:#f7f9fb}.norm-list{background:#e4e9ef}.norm-row{background:#fff}.norm-row>span{color:#9a6815}.norm-note{background:#f2f7ff}.norm-note b{color:#2858aa}.norm-note p{color:#68778d}.bar-zone,.load-cell>span{background:#e9edf3}.week-leader{background:#fafbfc;border-color:#e5e9ef}.week-leader b{color:#344156}.week-note{background:#f3fbf8;border-color:#bfe3d7}.week-note b{color:#166f56}.week-note p{color:#65758a}.team-row{border-bottom-color:#e7ebf0}.template-strip{border:1px solid var(--line);box-shadow:var(--shadow);background:#fff;border-radius:14px;grid-template-columns:185px repeat(5,minmax(125px,1fr));gap:8px;margin-bottom:14px;padding:12px;display:grid}.template-strip>div{flex-direction:column;justify-content:center;padding:0 6px;display:flex}.template-strip>div b{color:#2a374c;font-size:10px}.template-strip>div span{color:#8491a2;margin-top:4px;font-size:8px;line-height:1.35}.template-strip button{text-align:left;cursor:pointer;background:#f9fafc;border:1px solid #e0e6ee;border-radius:10px;min-height:60px;padding:9px}.template-strip button:hover{background:#f1f6ff;border-color:#b9cdf2}.template-strip button span,.template-strip button small{display:block}.template-strip button span{color:#344156;font-size:8px;font-weight:760;line-height:1.3}.template-strip button small{color:#2c65c9;margin-top:6px;font-size:7px}.tasks-card{padding:0;overflow:hidden}.task-table{overflow-x:auto}.task-row{border-bottom:1px solid #e8ecf1;grid-template-columns:minmax(320px,1.65fr) 130px 125px 85px 200px;align-items:center;gap:12px;min-width:1010px;min-height:76px;padding:10px 14px;display:grid}.task-row:last-child{border-bottom:0}.task-head{color:#7d899a;letter-spacing:.08em;text-transform:uppercase;background:#f7f9fb;min-height:34px;font-size:7px;font-weight:850}.task-row.completed{opacity:.72;background:#fbfcfd}.task-main>div{align-items:center;gap:7px;display:flex}.task-main>div>b{color:#2b5bae;font-size:8px}.task-main>strong{color:#27354a;margin-top:6px;font-size:10px;display:block}.task-main>p{color:#7e8b9d;margin:4px 0 0;font-size:8px}.task-due b,.task-due small,.task-time b,.task-time small{display:block}.task-due b,.task-time b{color:#3d4b61;font-size:8px}.task-due small,.task-time small{color:#8c97a6;margin-top:3px;font-size:7px}.task-actions{justify-content:flex-end;align-items:center;gap:5px;display:flex}.task-actions input{color:#344156;background:#fff;border:1px solid #dce2ea;border-radius:8px;width:54px;height:32px;padding:0 7px;font-size:8px}.task-actions .secondary-button{padding:8px 9px;font-size:8px}.completion-mark{color:#168064;font-size:8px;font-weight:760}.connector-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:11px;margin-bottom:14px;display:grid}.connector-card{border:1px solid var(--line);min-height:135px;box-shadow:var(--shadow);background:#fff;border-radius:15px;grid-template-columns:48px minmax(0,1fr);gap:12px;padding:16px;display:grid}.connector-logo{color:#245ab7;background:#ebf2ff;border-radius:13px;place-items:center;width:46px;height:46px;font-size:11px;font-weight:900;display:grid}.connector-title{justify-content:space-between;align-items:center;gap:8px;display:flex}.connector-title h2{color:#27354a;margin:0;font-size:13px}.connector-state{color:#8b681f;white-space:nowrap;background:#fff5df;border-radius:999px;padding:4px 6px;font-size:7px;font-weight:800}.connector-state.connected{color:#14745a;background:#eaf8f3}.connector-state.needs-config{color:#8b681f;background:#fff5df}.connector-card p{color:#738196;min-height:34px;margin:8px 0;font-size:8px;line-height:1.45}.connector-capabilities{gap:5px;display:flex}.connector-capabilities span{color:#9aa4b2;background:#fafbfc;border:1px solid #e1e6ed;border-radius:7px;padding:4px 6px;font-size:7px}.connector-capabilities span.on{color:#1b6e57;background:#f2faf7;border-color:#c8e5dc}.automation-layout{grid-template-columns:1.25fr .75fr;gap:13px;display:grid}.rules-list{gap:8px;display:grid}.rule-row{background:#fafbfc;border:1px solid #e2e7ed;border-radius:11px;grid-template-columns:34px minmax(0,1fr) 44px;align-items:start;gap:11px;padding:12px;display:grid}.rule-row>span{color:#285dbd;background:#eaf1ff;border-radius:9px;place-items:center;width:31px;height:31px;font-size:8px;font-weight:900;display:grid}.rule-row b{color:#2d3a4f;font-size:9px}.rule-row p{color:#758296;margin:4px 0 0;font-size:8px;line-height:1.45}.rule-row i{color:#14745a;text-align:center;background:#eaf8f3;border-radius:999px;padding:4px 6px;font-size:7px;font-style:normal;font-weight:800}.rollout-steps{gap:7px;display:grid}.scope-item{background:#fafbfc;border-color:#e2e7ed}.scope-item>span{color:#6c50ba;background:#f0ebff}.scope-item.done>span{color:#14745a;background:#eaf8f3}.scope-item b{color:#344156}.scope-item small{color:#7d8a9b}.security-note{background:#f3f7fd;border:1px solid #d8e5f8;border-radius:10px;margin-top:12px;padding:12px}.security-note b{color:#2858a8;font-size:9px}.security-note p{color:#6a7b92;margin:4px 0 0;font-size:8px;line-height:1.45}.modal-backdrop{background:#121d2f85}.modal{background:#fff;border-color:#d5dce6;box-shadow:0 28px 90px #1b28403d}.modal-head{border-bottom-color:#e6eaf0}.modal-head h2{color:#263349}.modal-head p{color:#718096}.modal-head>button{color:#718096;background:#f7f9fb;border-color:#dce2ea}.modal-form label>span{color:#657389}.modal-form input,.modal-form textarea,.modal-form select{color:#2e3b50;background:#fff;border-color:#dce2ea}.modal-form input[readonly]{color:#66758a;background:#f7f9fb}.modal-form input::placeholder,.modal-form textarea::placeholder{color:#a2abb8}.modal-form option{color:#263349}.template-picker{grid-template-columns:repeat(4,minmax(0,1fr));gap:7px;max-height:190px;padding:2px;display:grid;overflow:auto}.template-picker button{text-align:left;cursor:pointer;background:#fafbfc;border:1px solid #e0e6ed;border-radius:10px;min-height:74px;padding:10px;position:relative}.template-picker button:hover{border-color:#bdd0f0}.template-picker button.active{background:#edf4ff;border-color:#95b6ef;box-shadow:inset 0 0 0 1px #bfd1f1}.template-picker b,.template-picker span,.template-picker small{display:block}.template-picker span{color:#8190a3;margin-top:5px;font-size:7px}.template-picker small{color:#2e65c3;font-size:7px;position:absolute;top:9px;right:8px}.template-summary{background:#f2f7ff;border:1px solid #cdddf5;border-radius:10px;grid-template-columns:88px 1fr auto;align-items:center;gap:8px 12px;padding:11px 12px;display:grid}.template-summary span{color:#72819a;font-size:8px}.template-summary b{color:#2c58a2;font-size:9px}.template-summary i{color:#265fc0;font-size:9px;font-style:normal;font-weight:850}.template-summary small{color:#75869d;grid-column:2/-1;font-size:7px}.toast{color:#fff;background:#197157f5;border-color:#1d8064}@media (width<=1360px){.template-strip{grid-template-columns:170px repeat(3,minmax(130px,1fr))}.template-strip button:nth-of-type(n+4){display:none}.connector-grid{grid-template-columns:1fr 1fr}}@media (width<=1180px){.sidebar{width:220px}.main-area{margin-left:220px}.queue-layout,.automation-layout{grid-template-columns:1fr}}@media (width<=900px){.main-area{margin-left:0}.connector-grid{grid-template-columns:1fr}.template-strip{grid-template-columns:1fr 1fr}.template-strip>div{grid-column:1/-1}}@media (width<=680px){.top-create.secondary-button{display:none}.template-strip{grid-template-columns:1fr}.template-strip>div{grid-column:auto}.template-picker{grid-template-columns:1fr 1fr}.connector-card{grid-template-columns:42px 1fr}.task-modal-form{display:block}.task-modal-form>*{margin-bottom:12px}}.access-screen{text-align:center;place-content:center;justify-items:center;gap:10px;min-height:100vh;padding:24px;display:grid}.access-screen .brand-mark{border-radius:18px;width:58px;height:58px}.access-screen h1{color:#243148;margin:5px 0 0;font-size:22px}.access-screen p{color:#6d7c91;margin:0;font-size:10px}.access-screen small{color:#8b97a8;max-width:430px;font-size:8px;line-height:1.5}.access-screen.denied .brand-mark{filter:grayscale(.7);opacity:.72}.access-lock{color:#b4233b;background:#ffecef;border-radius:50%;place-items:center;width:28px;height:28px;font-size:13px;font-weight:900;display:grid}.admin-caption{margin-top:20px}.admin-nav{border-color:#a78bfa21!important}.admin-nav .nav-icon{color:#c9baff;background:#805cd91f}.role-badge{letter-spacing:.08em;border-radius:999px;margin-left:auto;padding:3px 6px;font-size:6px;font-weight:900}.role-badge.admin{color:#d7caff;background:#8964e62e}.role-badge.support{color:#bfe9dd;background:#16a37a29}.admin-loading{color:#51627a;grid-template-columns:auto auto;place-content:center;align-items:center;gap:10px;min-height:320px;display:grid}.admin-loading b{font-size:11px}.admin-heading{align-items:center}.admin-shield{background:#f3f7ff;border:1px solid #cddaf2;border-radius:13px;align-items:center;gap:10px;min-width:210px;padding:12px 14px;display:flex}.admin-shield>span{color:#fff;background:#2563eb;border-radius:9px;place-items:center;width:30px;height:30px;font-size:11px;font-weight:900;display:grid}.admin-shield b,.admin-shield small{display:block}.admin-shield b{color:#263c63;font-size:10px}.admin-shield small{color:#72819a;margin-top:3px;font-size:8px}.admin-metrics{margin-bottom:13px}.admin-tabs{background:#fff;border:1px solid #dfe5ed;border-radius:13px;grid-template-columns:repeat(auto-fit,minmax(135px,1fr));gap:7px;margin-bottom:13px;padding:5px;display:grid;box-shadow:0 5px 18px #1f2d460a}.admin-tabs button{text-align:left;cursor:pointer;background:0 0;border:1px solid #0000;border-radius:9px;min-height:52px;padding:9px 12px;display:block}.admin-tabs button:hover{background:#f7f9fc}.admin-tabs button.active{background:#edf4ff;border-color:#bed1f4}.admin-tabs b,.admin-tabs span{display:block}.admin-tabs b{color:#314056;font-size:9px}.admin-tabs span{color:#8692a3;margin-top:4px;font-size:7px}.admin-tabs button.active b{color:#2458b4}.admin-grid{align-items:start;gap:13px;display:grid}.users-layout,.permissions-layout{grid-template-columns:minmax(720px,1.45fr) minmax(270px,.55fr)}.admin-card{padding:18px}.admin-user-list{display:grid}.user-admin-list{border:1px solid #e2e7ee;border-radius:12px;overflow:visible}.user-admin-row{border-bottom:1px solid #e9edf2;grid-template-columns:minmax(215px,1.25fr) 125px 125px minmax(190px,1fr) 88px;align-items:center;gap:9px;min-height:78px;padding:10px 12px;display:grid}.user-admin-row:last-child{border-bottom:0}.user-admin-head{color:#7e8a9a;letter-spacing:.07em;text-transform:uppercase;background:#f7f9fb;min-height:34px;font-size:7px;font-weight:850}.admin-user{align-items:center;gap:9px;min-width:0;display:flex}.admin-user .avatar{width:34px;height:34px}.admin-user>div{min-width:0}.admin-user b,.admin-user small,.admin-user i{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.admin-user b{color:#2f3c50;font-size:9px}.admin-user small{color:#697990;margin-top:3px;font-size:7px}.admin-user i{color:#98a3b1;margin-top:3px;font-size:6px;font-style:normal}.user-admin-row select,.scope-editor select{color:#344156;background:#fff;border:1px solid #dce2ea;border-radius:9px;width:100%;height:36px;padding:0 8px;font-size:8px}.user-admin-row>.secondary-button{padding:9px 8px;font-size:8px}.scope-editor{min-width:0;position:relative}.scope-editor details{margin-top:4px;position:relative}.scope-editor summary{color:#64758d;cursor:pointer;font-size:7px}.scope-editor details[open] .queue-checks{z-index:12;background:#fff;border:1px solid #d8e0ea;border-radius:10px;width:min(340px,70vw);max-height:230px;padding:9px;position:absolute;top:20px;left:0;overflow:auto;box-shadow:0 18px 45px #1a28402e}.queue-checks{gap:6px;display:grid}.queue-checks label{color:#506078;align-items:flex-start;gap:7px;font-size:7px;line-height:1.35;display:flex}.queue-checks input{flex:none;width:13px;height:13px;margin:0}.role-explainer{position:sticky;top:83px}.role-policy{background:#fafbfc;border:1px solid #e2e7ed;border-radius:11px;grid-template-columns:36px 1fr;gap:11px;padding:12px;display:grid}.role-policy+.role-policy{margin-top:8px}.role-policy>span{border-radius:10px;place-items:center;width:34px;height:34px;font-size:8px;font-weight:900;display:grid}.role-policy.admin>span{color:#684db7;background:#eee9ff}.role-policy.support>span{color:#13775b;background:#e8f7f2}.role-policy b{color:#304057;font-size:9px}.role-policy p{color:#718096;margin:4px 0 0;font-size:8px;line-height:1.5}.admin-note{background:#f3f7fe;border-left:3px solid #2563eb;border-radius:0 10px 10px 0;margin-top:11px;padding:11px}.admin-note b{color:#2b56a1;font-size:8px}.admin-note p{color:#687a92;margin:4px 0 0;font-size:7px;line-height:1.5}.permission-table{border:1px solid #e0e6ed;border-radius:12px;overflow:hidden}.permission-row{border-bottom:1px solid #e9edf2;grid-template-columns:minmax(350px,1fr) 115px 115px;align-items:center;gap:12px;min-height:56px;padding:8px 12px;display:grid}.permission-head{color:#7e899a;text-transform:uppercase;letter-spacing:.07em;background:#f7f9fb;min-height:34px;font-size:7px;font-weight:850}.permission-group:last-child .permission-row:last-child{border-bottom:0}.permission-group h3{color:#2b59aa;letter-spacing:.04em;text-transform:uppercase;background:#f2f6fd;border-bottom:1px solid #e7ebf0;margin:0;padding:8px 12px;font-size:8px}.permission-row b,.permission-row small{display:block}.permission-row b{color:#334056;font-size:8px}.permission-row small{color:#8591a2;margin-top:3px;font-size:7px}.switch{align-items:center;width:38px;height:21px;display:inline-flex;position:relative}.switch input{opacity:0;pointer-events:none;position:absolute}.switch>span{cursor:pointer;background:#cbd3de;border-radius:999px;transition:all .16s;position:absolute;inset:0}.switch>span:after{content:"";background:#fff;border-radius:50%;width:15px;height:15px;transition:all .16s;position:absolute;top:3px;left:3px;box-shadow:0 1px 4px #0000002e}.switch input:checked+span{background:#2563eb}.switch input:checked+span:after{transform:translate(17px)}.switch.large{width:44px;height:24px;margin-left:auto}.switch.large>span:after{width:18px;height:18px}.switch.large input:checked+span:after{transform:translate(20px)}.locked-permission{color:#14745a;align-items:center;gap:5px;font-size:8px;font-weight:760;display:flex}.locked-permission span{background:#eaf8f3;border-radius:6px;place-items:center;width:19px;height:19px;display:grid}.scope-legend{gap:8px;display:grid}.scope-legend>div{background:#fafbfc;border:1px solid #e1e6ed;border-radius:10px;grid-template-columns:30px 1fr;align-items:center;gap:9px;padding:10px;display:grid}.scope-legend>div>span{color:#285db6;background:#eaf1ff;border-radius:8px;place-items:center;width:29px;height:29px;font-size:7px;font-weight:900;display:grid}.scope-legend p{margin:0}.scope-legend b,.scope-legend small{display:block}.scope-legend b{color:#354257;font-size:8px}.scope-legend small{color:#7c899a;margin-top:3px;font-size:7px}.integration-admin-grid{grid-template-columns:repeat(2,minmax(0,1fr));align-items:start;gap:12px;display:grid}.integration-admin-card{padding:17px}.integration-admin-head{border-bottom:1px solid #e6eaf0;align-items:center;gap:11px;padding-bottom:13px;display:flex}.integration-admin-head>div{min-width:0}.integration-admin-head h2{color:#2e3b50;margin:0;font-size:13px}.integration-admin-head p{color:#8591a1;margin:4px 0 0;font-size:7px}.integration-flags{border-bottom:1px solid #e6eaf0;gap:7px;padding:12px 0;display:grid}.integration-flags label{color:#596980;align-items:center;gap:7px;font-size:8px;display:flex}.integration-flags input{accent-color:#2563eb;width:14px;height:14px}.integration-form{grid-template-columns:1fr 1fr;gap:9px;padding:12px 0;display:grid}.integration-form label{min-width:0}.integration-form label.wide{grid-column:1/-1}.integration-form label>span{color:#66758a;margin-bottom:5px;font-size:7px;font-weight:760;display:block}.integration-form input,.integration-form select,.secret-box input{color:#344156;background:#fff;border:1px solid #dce2ea;border-radius:9px;width:100%;height:36px;padding:0 9px;font-size:8px}.secret-box{background:#f6f9fd;border:1px solid #dce6f4;border-radius:10px;grid-template-columns:110px 1fr;gap:7px 9px;padding:11px;display:grid}.secret-box>div{justify-content:space-between;align-items:center;gap:7px;display:flex}.secret-box b{color:#405169;font-size:7px}.secret-box span{border-radius:999px;padding:3px 5px;font-size:6px;font-weight:850}.secret-ok{color:#14745a;background:#e6f7f1}.secret-missing{color:#996516;background:#fff2d8}.secret-box small{color:#7d8b9e;grid-column:1/-1;font-size:6px;line-height:1.45}.secret-box input:disabled{color:#9ca5b2;background:#f0f2f5}.integration-actions{justify-content:flex-end;gap:7px;margin-top:12px;display:flex}.integration-actions button{font-size:8px}.audit-card{padding:18px}.audit-list{border:1px solid #e0e6ed;border-radius:12px;overflow:hidden}.audit-row{border-bottom:1px solid #e9edf2;grid-template-columns:115px 190px minmax(280px,1fr) 180px;align-items:center;gap:12px;min-height:57px;padding:8px 12px;display:grid}.audit-row:last-child{border-bottom:0}.audit-head{color:#7e899a;text-transform:uppercase;letter-spacing:.07em;background:#f7f9fb;min-height:34px;font-size:7px;font-weight:850}.audit-row time{color:#697991;font-size:7px}.audit-row b,.audit-row small{display:block}.audit-row b{color:#334056;font-size:8px}.audit-row small{color:#8793a3;text-overflow:ellipsis;white-space:nowrap;margin-top:3px;font-size:7px;overflow:hidden}.audit-target{color:#607189;text-overflow:ellipsis;white-space:nowrap;background:#f8fafc;border:1px solid #dfe5ed;border-radius:7px;padding:4px 6px;font-size:7px;overflow:hidden}.queue-fieldset{border:1px solid #dce2ea;border-radius:10px;margin:0;padding:10px}.queue-fieldset legend{color:#657389;padding:0 6px;font-size:8px;font-weight:760}.queue-fieldset legend small{color:#929dac;margin-left:6px;font-weight:400}.queue-checks.create{grid-template-columns:repeat(3,minmax(0,1fr));max-height:170px;overflow:auto}.account-preview{background:#f2f7ff;border:1px solid #cfddf4;border-radius:10px;grid-template-columns:90px 1fr;gap:4px 10px;padding:11px 12px;display:grid}.account-preview span{color:#74849a;font-size:7px}.account-preview b{color:#2d59a3;font-size:9px}.account-preview small{color:#71829a;grid-column:2;font-size:7px}@media (width<=1380px){.users-layout,.permissions-layout{grid-template-columns:1fr}.role-explainer{position:relative;top:auto}.integration-admin-grid{grid-template-columns:1fr 1fr}}.source-badge.portal-chat{color:#5b36aa;background:#efe9ff}.role-badge.requester{color:#d9e7ff;background:#427de130}.role-policy.requester>span{color:#285db6;background:#e9f1ff}.requester-topbar{gap:3px;display:grid}.requester-topbar b{color:#2f4059;font-size:11px}.requester-topbar span{color:#7d8a9c;font-size:8px}.chat-loading{color:#506078;justify-content:center;align-items:center;gap:10px;min-height:420px;display:flex}.chat-loading b{font-size:11px}.chat-empty-access{text-align:center;background:#fff;border:1px solid #dfe5ed;border-radius:16px;place-content:center;justify-items:center;gap:8px;min-height:420px;padding:24px;display:grid}.chat-empty-access h2{color:#2e3d55;margin:3px 0 0;font-size:17px}.chat-empty-access p{color:#75849a;max-width:420px;margin:0;font-size:9px;line-height:1.5}.chat-empty-icon{color:#2e62bd;background:#eaf2ff;border-radius:13px;place-items:center;width:44px;height:44px;font-size:10px;font-weight:900;display:grid}.chat-heading{align-items:center}.chat-heading-actions{align-items:center;gap:10px;display:flex}.chat-waiting-summary{background:#fff9ec;border:1px solid #f0d9aa;border-radius:12px;align-items:center;gap:9px;min-width:142px;padding:10px 12px;display:flex}.chat-waiting-summary>span{color:#9a650e;background:#ffedc5;border-radius:9px;place-items:center;width:31px;height:31px;font-size:14px;font-weight:900;display:grid}.chat-waiting-summary b,.chat-waiting-summary small{display:block}.chat-waiting-summary b{color:#6f4d18;font-size:9px}.chat-waiting-summary small{color:#a17f4c;margin-top:2px;font-size:7px}.portal-chat-shell{background:#fff;border:1px solid #dce3ec;border-radius:15px;grid-template-columns:235px 310px minmax(430px,1fr);height:calc(100vh - 220px);min-height:580px;display:grid;overflow:hidden;box-shadow:0 8px 28px #1c2b460f}.chat-rooms-panel,.chat-thread-panel,.chat-conversation-panel{min-width:0;min-height:0}.chat-rooms-panel,.chat-thread-panel{background:#fbfcfe;border-right:1px solid #e4e9ef;flex-direction:column;display:flex}.chat-thread-panel{background:#f7f9fc}.chat-panel-title{background:#fff;border-bottom:1px solid #e4e9ef;justify-content:space-between;align-items:center;gap:8px;min-height:58px;padding:12px 13px;display:flex}.chat-panel-title>div{min-width:0}.chat-panel-title b{color:#334158;font-size:10px}.chat-panel-title span{color:#708096;background:#eef1f5;border-radius:999px;margin-left:6px;padding:3px 6px;font-size:7px}.chat-panel-title>button,.chat-icon-button{color:#53657e;cursor:pointer;background:#fff;border:1px solid #dce3ec;border-radius:8px;place-items:center;width:29px;height:29px;font-size:12px;display:grid}.chat-room-list,.chat-thread-list{padding:8px;overflow:auto}.chat-room-list{gap:6px;display:grid}.chat-room-list>button{text-align:left;cursor:pointer;background:0 0;border:1px solid #0000;border-radius:11px;grid-template-columns:38px 1fr auto;align-items:center;gap:9px;min-height:67px;padding:9px;display:grid;position:relative}.chat-room-list>button:hover{background:#f2f6fb}.chat-room-mark{color:#fff;border-radius:11px;place-items:center;width:37px;height:37px;font-size:8px;font-weight:900;display:grid}.telegram-room-mark{background:linear-gradient(145deg,#2aabee,#168dcc);box-shadow:0 6px 15px #229ed92e}.chat-room-list>button div{min-width:0}.chat-room-list b,.chat-room-list small{display:block}.chat-room-list b{color:#344157;text-overflow:ellipsis;white-space:nowrap;font-size:9px;overflow:hidden}.chat-room-list small{color:#8190a3;-webkit-line-clamp:2;-webkit-box-orient:vertical;margin-top:4px;font-size:7px;line-height:1.35;display:-webkit-box;overflow:hidden}.chat-room-list em{color:#fff;background:#d97706;border-radius:999px;place-items:center;min-width:20px;height:20px;padding:0 5px;font-size:7px;font-style:normal;font-weight:900;display:grid}.chat-channel-note{background:#f3f7fd;border:1px solid #dce7f6;border-radius:10px;grid-template-columns:23px 1fr;gap:8px;margin:auto 10px 10px;padding:10px;display:grid}.chat-channel-note>span{color:#fff;background:#2563eb;border-radius:7px;place-items:center;width:22px;height:22px;font-size:8px;font-weight:900;display:grid}.chat-channel-note p{margin:0}.chat-channel-note b,.chat-channel-note small{display:block}.chat-channel-note b{color:#34527e;font-size:8px}.chat-channel-note small{color:#71839a;margin-top:3px;font-size:7px;line-height:1.4}.chat-thread-list{flex:1;align-content:start;gap:7px;display:grid}.chat-thread-list>button{text-align:left;cursor:pointer;background:#fff;border:1px solid #e0e6ed;border-radius:11px;min-height:112px;padding:11px 12px;display:block;position:relative}.chat-thread-list>button:hover{border-color:#c9d6e8}.chat-thread-list>button.active{background:#f1f6ff;border-color:#94b7ee;box-shadow:inset 3px 0 #2563eb}.chat-thread-top{justify-content:space-between;align-items:center;gap:6px;display:flex}.chat-thread-top time{color:#94a0af;font-size:6px}.chat-status{letter-spacing:.02em;border-radius:999px;align-items:center;padding:3px 6px;font-size:6px;font-weight:900;display:inline-flex}.chat-status.waiting{color:#9a620b;background:#fff0cf}.chat-status.claimed{color:#245cb7;background:#e7f0ff}.chat-status.answered{color:#137258;background:#e6f7f1}.chat-status.escalated{color:#6642b2;background:#efe9ff}.chat-status.closed{color:#687588;background:#eef1f5}.chat-thread-list>button>b{color:#2f3d52;-webkit-line-clamp:2;-webkit-box-orient:vertical;margin-top:8px;font-size:9px;line-height:1.4;display:-webkit-box;overflow:hidden}.chat-thread-list>button>p{color:#697991;margin:6px 0 0;font-size:7px}.chat-thread-list>button>small{color:#8995a5;margin-top:4px;font-size:6px;display:block}.chat-ticket-link{color:#5d3ca8;background:#f0eaff;border-radius:6px;padding:3px 5px;font-size:6px;font-weight:850;position:absolute;bottom:9px;right:10px}.telegram-ticket-link{color:#1577a6;background:#e6f5fc}.chat-thread-empty{text-align:center;padding:28px 15px}.chat-thread-empty b{color:#536178;font-size:10px}.chat-thread-empty p{color:#8b97a7;margin:7px 0 0;font-size:8px;line-height:1.5}.chat-conversation-panel{background:#fff;flex-direction:column;display:flex}.chat-conversation-head{border-bottom:1px solid #e5e9ef;justify-content:space-between;align-items:center;gap:14px;min-height:92px;padding:14px 17px;display:flex}.chat-conversation-head>div:first-child{min-width:0}.chat-conversation-kicker{color:#8591a1;align-items:center;gap:7px;font-size:7px;display:flex}.chat-conversation-head h2{color:#29374d;text-overflow:ellipsis;white-space:nowrap;margin:8px 0 0;font-size:15px;overflow:hidden}.chat-conversation-head p{color:#77869b;margin:5px 0 0;font-size:8px}.chat-conversation-actions{justify-content:flex-end;align-items:center;gap:7px;display:flex}.chat-conversation-actions button{white-space:nowrap}.secondary-button.escalate{color:#6542ae;background:#f6f2ff;border-color:#d9cdf7}.linked-ticket-card{background:#f5f1ff;border:1px solid #d7ccf5;border-radius:9px;min-width:128px;padding:8px 10px}.linked-ticket-card span,.linked-ticket-card b{display:block}.linked-ticket-card span{color:#6d4bb5;font-size:8px;font-weight:850}.linked-ticket-card b{color:#8068b6;margin-top:3px;font-size:6px}.chat-message-list{background:linear-gradient(#fbfcfe 0%,#fff 100%);flex:1;padding:18px;overflow:auto}.chat-message{grid-template-columns:31px minmax(0,76%);align-items:start;gap:8px;margin-bottom:15px;display:grid}.chat-message.mine{grid-template-columns:minmax(0,76%) 31px;justify-content:end}.chat-message.mine>.avatar{grid-area:1/2}.chat-message.mine>div{grid-area:1/1}.chat-message>div{background:#fff;border:1px solid #e1e7ee;border-radius:4px 12px 12px;padding:10px 12px;box-shadow:0 3px 10px #2331490a}.chat-message.support-message:not(.mine)>div{background:#f1faf7;border-color:#d6e9e1}.chat-message-meta{align-items:center;gap:6px;display:flex}.chat-message-meta b{color:#334158;font-size:8px}.chat-message-meta span{color:#51708e;background:#5680aa1a;border-radius:999px;padding:2px 4px;font-size:5px;font-weight:900}.chat-message-meta time{color:#98a3b1;margin-left:auto;font-size:6px}.chat-message p{color:#405067;white-space:pre-wrap;margin:7px 0 0;font-size:9px;line-height:1.55}.chat-time-fixed{color:#177158;margin-top:7px;font-size:6px;font-weight:750;display:block}.chat-system-message{color:#5e4b8d;background:#f3efff;border-radius:999px;justify-content:center;align-items:center;gap:7px;max-width:82%;margin:13px auto;padding:7px 10px;font-size:7px;display:flex}.chat-system-message>span{font-weight:900}.chat-system-message p{margin:0}.chat-composer{background:#fff;border-top:1px solid #e4e9ef;padding:12px 14px}.chat-composer>textarea{resize:vertical;color:#344158;width:100%;min-height:70px;font:inherit;background:#fbfcfe;border:1px solid #dce3ec;border-radius:10px;padding:10px 11px;font-size:9px;line-height:1.5}.chat-composer>textarea:focus{border-color:#9db9e8;outline:2px solid #2563eb24}.chat-time-controls,.chat-composer-actions{align-items:center;gap:9px;margin-top:8px;display:flex}.chat-time-controls>label{color:#53647b;align-items:center;gap:6px;font-size:7px;font-weight:750;display:flex}.chat-time-controls input[type=checkbox]{accent-color:#2563eb;width:14px;height:14px}.chat-time-controls .minutes-field{position:relative}.chat-time-controls .minutes-field input{color:#334158;background:#fff;border:1px solid #d6dee8;border-radius:8px;width:58px;height:29px;padding:0 22px 0 8px;font-size:8px}.chat-time-controls .minutes-field span{color:#8793a3;font-size:6px;position:absolute;right:6px}.chat-time-controls>small{color:#8c98a7;font-size:6px}.chat-composer-actions{justify-content:space-between}.chat-close-strip{color:#567267;background:#f5fbf8;border-top:1px solid #dfe8e4;justify-content:space-between;align-items:center;gap:14px;padding:10px 16px;font-size:10px;display:flex}.chat-closed-note{color:#385c4e;background:#f4faf7;border-top:1px solid #dce7e1;gap:6px;padding:18px 20px;display:grid}.chat-closed-note b{font-size:13px}.chat-closed-note span{white-space:pre-wrap;line-height:1.55}.chat-closed-note small{color:#7d9089}.chat-resolution-admin{gap:12px;display:grid}.chat-resolution-editor{background:#fbfdfc;border:1px solid #e2e9e6;border-radius:14px;grid-template-columns:minmax(170px,.7fr) minmax(260px,1.5fr) auto auto auto;align-items:center;gap:10px;padding:12px;display:grid}.chat-resolution-editor input:not([type=checkbox]),.chat-resolution-editor textarea{width:100%;font:inherit;color:#344158;background:#fff;border:1px solid #d9e2de;border-radius:9px;padding:9px 10px}.chat-resolution-editor textarea{resize:vertical;min-height:62px}.chat-resolution-editor label{white-space:nowrap;align-items:center;gap:6px;display:flex}.aes-dialog-closed{color:#315e4c;background:#f2faf6;border-top:1px solid #dce7e1;gap:7px;padding:20px 24px;display:grid}.aes-dialog-closed span{white-space:pre-wrap;line-height:1.55}.aes-dialog-closed small{color:#71877f}.chat-attach-button{cursor:pointer;background:#f6faff;border:1px solid #cbd9e8;border-radius:9px;place-items:center;width:32px;height:32px;display:grid;position:absolute;bottom:10px;right:44px}.chat-attach-button input{opacity:0;width:1px;height:1px;position:absolute}.chat-attach-button span{font-size:15px}.chat-pending-files{flex-wrap:wrap;gap:6px;margin-top:8px;display:flex}.chat-pending-files>span{color:#245743;background:#eef9f3;border:1px solid #bed8ca;border-radius:9px;align-items:center;gap:7px;max-width:100%;padding:6px 8px;font-size:8px;display:flex}.chat-pending-files b{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.chat-pending-files button{color:#8b3d49;cursor:pointer;background:0 0;border:0;font-size:13px}.chat-file-card,.aes-file-card{color:#24547a;background:#ffffffd1;border:1px solid #cbdceb;border-radius:10px;align-items:center;gap:9px;margin-top:9px;padding:8px;text-decoration:none;display:flex}.chat-file-card img,.aes-file-card img{object-fit:cover;border-radius:7px;width:86px;max-height:72px}.chat-file-card span,.aes-file-card span{gap:2px;min-width:0;display:grid}.chat-file-card b,.aes-file-card b{text-overflow:ellipsis;white-space:nowrap;font-size:9px;overflow:hidden}.chat-file-card small,.aes-file-card small{color:#72879a;font-size:7px}.chat-file-card:hover,.aes-file-card:hover{background:#f5fbf8;border-color:#6ea98b}.chat-composer-actions>span{color:#8090a3;font-size:7px}@media (width<=900px){.chat-resolution-editor{grid-template-columns:1fr}.chat-close-strip{flex-direction:column;align-items:stretch}}.auth-page{background:radial-gradient(circle at 10% 10%,#27ad772e,#0000 35%),linear-gradient(135deg,#082a2d 0%,#0a3634 48%,#eaf4ef 48%,#f8fbf9 100%);grid-template-columns:minmax(320px,1fr) minmax(420px,560px);align-items:center;gap:clamp(40px,7vw,120px);min-height:100vh;padding:clamp(28px,6vw,92px);display:grid}.auth-brand{color:#fff;grid-template-columns:auto 1fr;align-items:center;gap:4px 14px;max-width:620px;display:grid}.auth-gecko{color:#fff;background:#25a76e;border-radius:18px;place-items:center;width:56px;height:56px;font-size:28px;font-weight:900;display:grid;box-shadow:0 16px 34px #0000002e}.auth-brand>div b{font-size:24px;display:block}.auth-brand>div small{color:#9fc7bb;text-transform:uppercase;letter-spacing:.13em;font-size:12px}.auth-brand h1{letter-spacing:-.045em;grid-column:1/-1;max-width:600px;margin:42px 0 4px;font-size:clamp(34px,4vw,62px);line-height:1.04}.auth-brand p{color:#bcd5cc;grid-column:1/-1;max-width:540px;font-size:16px;line-height:1.65}.auth-card{background:#fffffff5;border:1px solid #14493b21;border-radius:28px;width:100%;padding:34px;box-shadow:0 28px 80px #0b312933}.auth-card.auth-loading{color:#4d6a60;justify-self:end;align-items:center;gap:16px;display:flex}.auth-tabs{background:#edf3f0;border-radius:14px;grid-template-columns:1fr 1.6fr;gap:6px;margin-bottom:30px;padding:5px;display:grid}.auth-tabs button{color:#668078;cursor:pointer;background:0 0;border:0;border-radius:10px;min-height:44px;padding:8px 12px;font-weight:750}.auth-tabs button.active{color:#126344;background:#fff;box-shadow:0 4px 14px #15513f1a}.auth-card form{gap:18px;display:grid}.auth-card form header h2{color:#153c31;margin:0 0 7px;font-size:28px}.auth-card form header p{color:#70857e;margin:0;line-height:1.55}.auth-card label{color:#405b52;gap:7px;font-size:12px;font-weight:750;display:grid}.auth-card input{color:#183d32;width:100%;min-height:50px;font:inherit;background:#fbfdfc;border:1px solid #cfddd7;border-radius:12px;padding:0 15px;font-size:15px}.auth-card input:focus{border-color:#52b98a;outline:3px solid #25a76e21}.auth-submit{color:#fff;min-height:52px;font:inherit;cursor:pointer;background:#1fa66c;border:0;border-radius:13px;font-weight:850;box-shadow:0 12px 24px #1fa66c38}.auth-submit:disabled{cursor:default;opacity:.5}.auth-back{color:#547168;min-height:40px;font:inherit;cursor:pointer;background:0 0;border:0;font-weight:700}.auth-alert{border-radius:11px;padding:12px 14px;font-size:13px;line-height:1.45}.auth-alert.error{color:#a53540;background:#fff0f1;border:1px solid #f2c7cb}.auth-alert.success{color:#176c4a;background:#ecf9f2;border:1px solid #bfe5d1}.password-rules{color:#8a9994;background:#f3f7f5;border-radius:12px;grid-template-columns:1fr 1fr;gap:8px;padding:14px;font-size:12px;display:grid}.password-rules span.ok{color:#16835a;font-weight:750}@media (width<=900px){.auth-page{background:linear-gradient(155deg,#082a2d 0%,#0c4038 38%,#f4f9f6 38%);grid-template-columns:1fr;padding:26px 18px 44px}.auth-brand h1{margin-top:25px;font-size:36px}.auth-card{padding:24px}.password-rules{grid-template-columns:1fr}}.chat-no-thread{text-align:center;flex:1;place-content:center;justify-items:center;gap:8px;padding:30px;display:grid}.chat-no-thread>div{color:#7c91ad;font-size:23px}.chat-no-thread h2{color:#405067;margin:0;font-size:15px}.chat-no-thread p{color:#8995a5;max-width:360px;margin:0;font-size:8px;line-height:1.5}.chat-modal-hint{background:#f4f8fe;border:1px solid #d7e3f6;border-radius:10px;grid-template-columns:29px 1fr;gap:9px;padding:11px;display:grid}.chat-modal-hint>span{color:#fff;background:#2563eb;border-radius:8px;place-items:center;width:28px;height:28px;font-size:9px;font-weight:900;display:grid}.chat-modal-hint p{margin:0}.chat-modal-hint b,.chat-modal-hint small{display:block}.chat-modal-hint b{color:#355a91;font-size:8px}.chat-modal-hint small{color:#70829a;margin-top:3px;font-size:7px}.context-preview{background:#f6f2ff;border:1px solid #d8cdf5;border-radius:10px;grid-template-columns:42px 1fr auto;align-items:center;gap:10px;padding:11px;display:grid}.context-preview>span{color:#fff;background:#7651c5;border-radius:10px;place-items:center;width:40px;height:40px;font-size:14px;font-weight:900;display:grid}.context-preview b,.context-preview small{display:block}.context-preview b{color:#5c4099;font-size:9px}.context-preview small{color:#806fa6;margin-top:3px;font-size:7px}.context-preview i{color:#7b5eb1;background:#ece4ff;border-radius:999px;padding:5px 7px;font-size:6px;font-style:normal;font-weight:850}.chat-room-checks label>span b,.chat-room-checks label>span small{display:block}.chat-room-checks label>span b{color:#425269;font-size:7px}.chat-room-checks label>span small{color:#8793a3;margin-top:2px;font-size:6px}.chat-continuation-note{background:#f1faf7;border:1px solid #cfe5dc;border-radius:10px;grid-template-columns:30px 1fr;align-items:center;gap:9px;margin:0 14px 11px;padding:9px 11px;display:grid}.chat-continuation-note>span{color:#147158;background:#dff4ec;border-radius:8px;place-items:center;width:29px;height:29px;font-size:14px;font-weight:900;display:grid}.chat-continuation-note p{margin:0}.chat-continuation-note b,.chat-continuation-note small{display:block}.chat-continuation-note b{color:#245e4f;font-size:8px}.chat-continuation-note small{color:#64877d;margin-top:3px;font-size:7px;line-height:1.4}.telegram-conversation-head{border-top:3px solid #229ed9}.telegram-open-ticket{color:#1679a8;background:#eef9fe;border-color:#c7e5f3}.telegram-link-note{background:#f0f9fd;border:1px solid #c9e6f4;border-radius:10px;grid-template-columns:30px 1fr;align-items:center;gap:9px;margin:0 14px 11px;padding:9px 11px;display:grid}.telegram-link-note>span{color:#fff;background:#229ed9;border-radius:8px;place-items:center;width:29px;height:29px;font-size:8px;font-weight:900;display:grid}.telegram-link-note p{margin:0}.telegram-link-note b,.telegram-link-note small{display:block}.telegram-link-note b{color:#235a73;font-size:8px}.telegram-link-note small{color:#648499;margin-top:3px;font-size:7px;line-height:1.4}.telegram-readonly-note{color:#78889d;background:#f8fafc;border-top:1px solid #e4e9ef;padding:13px 16px;font-size:8px}.completion-result-card{background:#73e2bd0e;border:1px solid #73e2bd38;border-radius:11px;margin-top:11px;padding:12px}.completion-result-card>div{justify-content:space-between;align-items:center;gap:12px;display:flex}.completion-result-card span{color:var(--muted);text-transform:uppercase;letter-spacing:.06em;font-size:8px}.completion-result-card b{color:#c9f7e7;font-size:9px}.completion-result-card p{color:#d7eae5;white-space:pre-wrap;margin:9px 0 7px;font-size:9px;line-height:1.5}.completion-result-card small{color:var(--muted-2);font-size:7px}.completion-options{border:0;margin:0;padding:0}.completion-options legend{color:#6d7c91;margin-bottom:8px;font-size:8px;font-weight:800}.completion-options>div{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;display:grid}.completion-options label{cursor:pointer;background:#fbfcfe;border:1px solid #dce3ec;border-radius:10px;grid-template-columns:18px 1fr;align-items:start;gap:8px;min-height:76px;padding:10px;display:grid}.completion-options label.selected{background:#eef5ff;border-color:#8fb3eb;box-shadow:inset 3px 0 #2563eb}.completion-options input{accent-color:#2563eb;margin-top:2px}.completion-options b,.completion-options small{display:block}.completion-options b{color:#334158;font-size:9px}.completion-options small{color:#7b899c;margin-top:4px;font-size:7px;line-height:1.45}.completion-warning{background:#fff9ec;border:1px solid #f0d9aa;border-radius:10px;grid-template-columns:31px 1fr;align-items:center;gap:9px;padding:10px;display:grid}.completion-warning>span{color:#98650e;background:#ffedc5;border-radius:8px;place-items:center;width:30px;height:30px;font-size:12px;font-weight:900;display:grid}.completion-warning p{margin:0}.completion-warning b,.completion-warning small{display:block}.completion-warning b{color:#71521d;font-size:8px}.completion-warning small{color:#9a7b4a;margin-top:3px;font-size:7px}.completion-admin-card{padding:18px}.completion-template-list{gap:9px;margin-bottom:14px;display:grid}.completion-template-editor{background:#fbfcfe;border:1px solid #dfe5ed;border-radius:12px;grid-template-columns:74px minmax(180px,.8fr) minmax(300px,1.5fr) 92px 150px;align-items:end;gap:10px;padding:12px;display:grid}.completion-template-editor.inactive{opacity:.62;background:#f5f6f8}.completion-template-editor label>span,.completion-template-order>span{color:#7a889b;margin-bottom:5px;font-size:7px;font-weight:800;display:block}.completion-template-editor input:not([type=checkbox]),.completion-template-editor textarea{color:#344158;width:100%;font:inherit;background:#fff;border:1px solid #d8e0e9;border-radius:8px;padding:8px 9px;font-size:8px}.completion-template-editor textarea{resize:vertical;min-height:58px;line-height:1.45}.completion-active-switch{align-items:center;gap:7px;padding-bottom:9px;display:flex}.completion-active-switch b{color:#526178;font-size:7px}.completion-template-actions{justify-content:flex-end;gap:6px;padding-bottom:3px;display:flex}.danger-button{color:#b64757;background:#fff6f7;border-color:#edc9cf}.individual-grant{color:#725619;background:#fff9ea;border:1px solid #ead9ac;border-radius:8px;align-items:center;gap:6px;padding:7px 8px;font-size:7px;font-weight:800;display:flex}.individual-grant input,.individual-permission-card input{accent-color:#d38c14}.individual-permission-card{background:#fff9e9;border-radius:10px;grid-template-columns:20px 1fr;align-items:center;gap:9px;border:1px solid #efd79b!important;padding:11px!important;display:grid!important}.individual-permission-card b,.individual-permission-card small{display:block}.individual-permission-card b{color:#71531a;font-size:9px}.individual-permission-card small{color:#947742;margin-top:3px;font-size:7px}.priority-action{color:#ffe3a0;background:#f6c76014;border-color:#f6c76059}.priority-current{background:#f8fafc;border:1px solid #dce3ec;border-radius:10px;justify-content:space-between;align-items:center;padding:12px;display:flex}.priority-current>span{color:#78869a;font-size:8px}.priority-current b{color:#344158;align-items:center;gap:7px;font-size:10px;display:flex}.task-assignee-editor{align-items:center;gap:7px;min-width:0;display:flex}.task-assignee-editor select{border:1px solid var(--line-strong);color:#d7e6f4;background:#12253b;border-radius:8px;width:100%;min-width:0;padding:7px 25px 7px 8px;font-size:8px}.chat-compose-input{position:relative}.chat-compose-input textarea{padding-right:46px}.mention-button{color:#2766b1;cursor:pointer;background:#eef5ff;border:1px solid #cbd8e8;border-radius:8px;width:28px;height:28px;font-size:14px;font-weight:900;position:absolute;bottom:10px;right:10px}.mention-picker{z-index:15;background:#fff;border:1px solid #d7e0eb;border-radius:12px;width:min(290px,100vw - 48px);max-height:300px;padding:8px;position:absolute;bottom:45px;right:9px;overflow:auto;box-shadow:0 18px 45px #2a3a4e38}.mention-picker>div:first-child{border-bottom:1px solid #edf0f4;padding:6px 7px 8px}.mention-picker>div:first-child b,.mention-picker>div:first-child small{display:block}.mention-picker>div:first-child b{color:#354258;font-size:8px}.mention-picker>div:first-child small{color:#8995a7;margin-top:2px;font-size:7px}.mention-picker>button{text-align:left;cursor:pointer;background:0 0;border:0;border-radius:8px;grid-template-columns:28px 1fr;align-items:center;gap:8px;width:100%;padding:7px;display:grid}.mention-picker>button:hover{background:#eef5ff}.mention-picker p{margin:0}.mention-picker p b,.mention-picker p small{display:block}.mention-picker p b{color:#3d4a5f;font-size:8px}.mention-picker p small{color:#8995a7;margin-top:2px;font-size:7px}.mention-empty{color:#8b97a8;padding:10px;font-size:8px}.chat-mention{color:#245f9f;background:#dcecff;border-radius:4px;padding:1px 3px;font-weight:800}.chat-message.mentioned-me>div{border-color:#8db4e8;box-shadow:inset 3px 0 #3979c6}.chat-message-meta em{color:#255e9d;background:#dcecff;border-radius:999px;padding:2px 5px;font-size:6px;font-style:normal;font-weight:850}.mentioned-thread{box-shadow:inset 3px 0 #3979c6}.mention-thread-badge{color:#255e9d;background:#dcecff;border-radius:999px;width:max-content;margin-top:5px;padding:3px 6px;font-size:6px;font-weight:850;display:inline-flex}@media (width<=1180px){.completion-template-editor{grid-template-columns:70px 1fr 1fr}.completion-template-text{grid-column:2/-1}.completion-template-actions{grid-column:3}}@media (width<=1260px){.portal-chat-shell{grid-template-columns:190px 270px minmax(390px,1fr)}.chat-room-list>button{grid-template-columns:34px 1fr auto}.chat-room-mark{width:33px;height:33px}}@media (width<=1020px){.portal-chat-shell{grid-template-columns:210px 1fr;height:auto;min-height:700px}.chat-conversation-panel{border-top:1px solid #e4e9ef;grid-column:1/-1;min-height:560px}.chat-thread-panel{border-right:0}}@media (width<=720px){.chat-heading,.chat-heading-actions{align-items:stretch}.chat-heading-actions{justify-content:space-between;width:100%}.portal-chat-shell{min-height:0;display:block;overflow:visible}.chat-rooms-panel,.chat-thread-panel{border-bottom:1px solid #e4e9ef;border-right:0}.chat-room-list{display:flex;overflow-x:auto}.chat-room-list>button{min-width:235px}.chat-channel-note{display:none}.chat-thread-list{max-height:330px}.chat-conversation-panel{min-height:600px}.chat-conversation-head{flex-direction:column;align-items:flex-start}.chat-conversation-actions{flex-wrap:wrap;justify-content:flex-start;width:100%}.chat-message{grid-template-columns:28px minmax(0,86%)}.chat-message.mine{grid-template-columns:minmax(0,86%) 28px}.context-preview{grid-template-columns:42px 1fr}.context-preview i{grid-column:2;justify-self:start}.completion-options>div{grid-template-columns:1fr}.completion-template-editor{grid-template-columns:70px 1fr}.completion-template-text,.completion-template-actions{grid-column:1/-1}.completion-template-actions{justify-content:flex-start}}@media (width<=1050px){.user-admin-row{grid-template-columns:minmax(200px,1.3fr) 115px 115px minmax(170px,1fr)}.user-admin-row>.secondary-button{grid-column:4}.user-admin-head>span:last-child{display:none}.audit-row{grid-template-columns:105px 160px minmax(240px,1fr)}.audit-row>:last-child{display:none}}@media (width<=780px){.admin-tabs{grid-template-columns:1fr 1fr}.admin-shield{width:100%}.integration-admin-grid{grid-template-columns:1fr}.user-admin-head{display:none}.user-admin-row{grid-template-columns:1fr 1fr;padding:13px}.admin-user,.scope-editor{grid-column:1/-1}.user-admin-row>.secondary-button{grid-column:2}.permission-row{grid-template-columns:minmax(190px,1fr) 75px 75px}.audit-head{display:none}.audit-row{grid-template-columns:95px 1fr}.audit-row>div:nth-child(3){grid-column:1/-1}.queue-checks.create{grid-template-columns:1fr 1fr}}@media (width<=520px){.admin-tabs{grid-template-columns:1fr}.permission-row{grid-template-columns:1fr auto auto;gap:8px}.integration-form{grid-template-columns:1fr}.integration-form label.wide{grid-column:auto}.secret-box{grid-template-columns:1fr}.secret-box small{grid-column:auto}.queue-checks.create{grid-template-columns:1fr}}.notification-center{flex:none;margin-left:2px;position:relative}.notification-button{color:#52627a;cursor:pointer;letter-spacing:.06em;background:#fff;border:1px solid #dce3ec;border-radius:11px;place-items:center;width:40px;height:40px;font-size:10px;font-weight:900;display:grid;position:relative}.notification-button:hover,.notification-button.has-unread{color:#142235;border-color:#7fb9ee}.notification-button em{color:#372900;background:#f6c760;border:2px solid #f3f6fa;border-radius:10px;place-items:center;min-width:19px;height:19px;padding:0 5px;font-size:9px;font-style:normal;font-weight:950;display:grid;position:absolute;top:-6px;right:-6px}.notification-popover{z-index:90;background:#fffffffc;border:1px solid #d9e1eb;border-radius:16px;width:min(390px,100vw - 30px);position:absolute;top:48px;right:0;overflow:hidden;box-shadow:0 24px 70px #2a374a38}.notification-head{border-bottom:1px solid #e6ebf1;justify-content:space-between;align-items:center;gap:12px;padding:14px 15px;display:flex}.notification-head b,.notification-head span{display:block}.notification-head b{color:#17263a;font-size:13px}.notification-head span{color:#758399;margin-top:2px;font-size:10px}.notification-head>button{color:#1974bd;cursor:pointer;background:0 0;border:0;font-size:10px;font-weight:800}.notification-list{max-height:420px;overflow:auto}.notification-list>button{text-align:left;cursor:pointer;background:0 0;border:0;border-bottom:1px solid #e8edf3;gap:11px;width:100%;padding:13px 15px;display:flex}.notification-list>button:hover{background:#f3f8fd}.notification-list>button.read{opacity:.64}.notification-list>button.unread{background:#f7fbff}.notification-type{color:#082743;background:#9ed5ff;border-radius:9px;flex:none;place-items:center;width:28px;height:28px;font-size:12px;font-weight:950;display:grid}.notification-type.task{color:#083625;background:#9be3c8}.notification-type.sla{color:#4a3500;background:#f6d987}.notification-list b,.notification-list p,.notification-list small{margin:0;display:block}.notification-list b{color:#17263a;font-size:11px}.notification-list p{color:#637086;margin-top:4px;font-size:10px;line-height:1.45}.notification-list small{color:#8b97a8;margin-top:5px;font-size:9px}.notification-empty{text-align:center;padding:30px 18px}.notification-empty b,.notification-empty span{color:#26384d;display:block}.notification-empty span{color:#7a8798;margin-top:5px;font-size:10px}@media (width<=700px){.notification-center{margin-left:auto}.notification-popover{width:auto;position:fixed;top:66px;left:12px;right:12px}}.jira-config-box{background:#f7f9fc;border:1px solid #dce4ed;border-radius:12px;grid-template-columns:1fr 1fr 130px;gap:10px;margin-top:12px;padding:13px;display:grid}.jira-config-box label span{color:#66758a;text-transform:uppercase;letter-spacing:.05em;margin-bottom:6px;font-size:9px;font-weight:800;display:block}.jira-config-box input{color:#17263a;background:#fff;border:1px solid #d4dde8;border-radius:8px;width:100%;min-height:37px;padding:8px 10px;font-size:11px}.jira-transition-grid{grid-column:1/-1;grid-template-columns:1fr repeat(3,minmax(110px,1fr));align-items:end;gap:9px;padding-top:3px;display:grid}.jira-transition-grid>b{color:#304259;align-self:center;font-size:10px}.chat-room-admin-list{gap:9px;margin-top:12px;display:grid}.chat-room-admin-row{background:#fbfcfe;border:1px solid #e0e6ee;border-radius:12px;grid-template-columns:42px minmax(150px,1fr) minmax(190px,1.4fr) 150px 170px 60px 105px auto;align-items:end;gap:9px;padding:12px;display:grid}.chat-room-admin-row.inactive{opacity:.66}.chat-room-preview{color:#fff;border-radius:11px;align-self:center;place-items:center;width:38px;height:38px;font-size:10px;font-weight:900;display:grid}.chat-room-admin-row label>span{color:#748197;text-transform:uppercase;letter-spacing:.04em;margin-bottom:5px;font-size:8px;font-weight:800;display:block}.chat-room-admin-row input:not([type=checkbox]),.chat-room-admin-row select{color:#25364b;background:#fff;border:1px solid #d7dfe9;border-radius:8px;width:100%;min-height:36px;padding:7px 9px;font-size:10px}.chat-room-admin-row .color-field input{padding:3px}@media (width<=780px){.jira-config-box{grid-template-columns:1fr}.jira-transition-grid{grid-column:auto;grid-template-columns:1fr}.chat-room-admin-row{grid-template-columns:42px 1fr 1fr}.chat-room-description{grid-column:2/-1}.chat-room-admin-row>.primary-button{grid-column:3}}.production-shell{gap:16px;display:grid}.production-hero{color:#f6fbff;background:linear-gradient(125deg,#0c2941,#104c72 58%,#167da1);border:1px solid #cfdde9;border-radius:18px;justify-content:space-between;align-items:center;gap:24px;padding:22px 24px;display:flex;box-shadow:0 18px 44px #0e365129}.production-hero h2,.production-hero p{margin:0}.production-hero h2{margin-top:5px;font-size:23px}.production-hero p{color:#c9e3f2;max-width:680px;margin-top:7px;font-size:11px;line-height:1.55}.production-kicker{color:#75d9d0;letter-spacing:.13em;text-transform:uppercase;font-size:9px;font-weight:900}.readiness-score{text-align:center;background:#ffffff1a;border:1px solid #ffffff38;border-radius:15px;min-width:116px;padding:15px 18px}.readiness-score b,.readiness-score span{display:block}.readiness-score b{font-size:24px}.readiness-score span{color:#d7e9f3;margin-top:3px;font-size:9px}.readiness-score.ready b{color:#8ce3bd}.readiness-score.warning b{color:#ffd77a}.production-tabs{background:#fff;border:1px solid #dce4ed;border-radius:13px;gap:6px;padding:5px;display:flex;overflow-x:auto}.production-tabs button{color:#64758b;cursor:pointer;white-space:nowrap;background:0 0;border:0;border-radius:9px;min-height:34px;padding:0 13px;font-size:10px;font-weight:800}.production-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;display:grid}.production-card{min-width:0;padding:17px}.production-card.span-2{grid-column:span 2}.production-card .card-head{align-items:flex-start}.readiness-list,.health-list,.pending-bind-list,.managed-template-list,.knowledge-admin-list,.jira-mapping-list{gap:8px;margin-top:13px;display:grid}.readiness-list{grid-template-columns:1fr 1fr}.readiness-list article{background:#f8fafc;border:1px solid #dae3ec;border-radius:11px;align-items:center;gap:10px;min-height:58px;padding:11px;display:flex}.readiness-list article>span{border-radius:9px;flex:none;place-items:center;width:27px;height:27px;font-size:12px;font-weight:950;display:grid}.readiness-list article.ready>span{color:#07543c;background:#b9ead8}.readiness-list article.blocked>span{color:#6b260e;background:#ffd0b7}.readiness-list b,.readiness-list small{display:block}.readiness-list b{color:#1d3046;font-size:10px}.readiness-list small{color:#748196;margin-top:3px;font-size:9px;line-height:1.35}.health-list article{border-bottom:1px solid #e6ebf1;grid-template-columns:9px minmax(0,1fr) auto;align-items:center;gap:9px;padding:9px 0;display:grid}.health-list article:last-child{border-bottom:0}.health-dot{background:#a9b4c2;border-radius:50%;width:8px;height:8px;box-shadow:0 0 0 3px #edf0f3}.health-list article.healthy .health-dot{background:#35ae78;box-shadow:0 0 0 3px #d9f4e8}.health-list article.degraded .health-dot{background:#e2a526;box-shadow:0 0 0 3px #fff1c8}.health-list article.down .health-dot{background:#d9574f;box-shadow:0 0 0 3px #fde0df}.health-list b,.health-list small{display:block}.health-list b{color:#25374c;text-transform:uppercase;font-size:10px}.health-list small,.health-list time{color:#7a8799;font-size:8px}.outbox-metrics{grid-template-columns:repeat(3,1fr);gap:7px;margin:15px 0;display:grid}.outbox-metrics span{color:#708096;text-align:center;background:#f1f4f8;border-radius:10px;padding:10px 6px;font-size:8px}.outbox-metrics b{color:#21374d;font-size:18px;display:block}.outbox-metrics .danger b{color:#c6443f}.advanced-filter-bar{background:#f7f9fc;border:1px solid #e2e8f0;border-radius:14px;flex-wrap:wrap;align-items:center;gap:8px;margin:0 0 12px;padding:10px 12px;display:flex}.advanced-filter-bar select,.advanced-filter-bar input,.assignment-select{color:#24364b;background:#fff;border:1px solid #d8e0ea;border-radius:9px;min-height:36px;padding:0 10px}.advanced-filter-bar input{min-width:170px}.jira-fields-section{background:#fbfcfe;border:1px solid #dce5ef;border-radius:12px;margin:14px 0}.jira-fields-section summary{cursor:pointer;justify-content:space-between;gap:12px;padding:12px 14px;display:flex}.jira-fields-section summary span{color:#718096;font-size:12px}.jira-field-grid{background:#e7edf4;border-top:1px solid #e7edf4;grid-template-columns:repeat(2,minmax(0,1fr));gap:1px;max-height:360px;display:grid;overflow:auto}.jira-field-grid div{background:#fff;min-width:0;padding:10px 12px}.jira-field-grid span{color:#7a889b;margin-bottom:4px;font-size:10px;display:block}.jira-field-grid b{overflow-wrap:anywhere;font-size:12px;font-weight:600;display:block}.timeline-item.jira-event{background:#f7f4ff;border-radius:12px;padding:10px}.routing-admin-grid{grid-template-columns:1fr 1fr;gap:16px;display:grid}.routing-editor,.workspace-editor{border-top:1px solid #e7ecf2;padding:14px 0}.routing-editor-head,.workspace-editor-main,.workspace-editor-grid,.report-filter-row{flex-wrap:wrap;align-items:center;gap:9px;display:flex}.routing-editor-head>input:first-child,.workspace-editor-main input{flex:1;min-width:180px}.routing-editor input,.routing-editor select,.workspace-editor input,.workspace-editor select,.report-filter-row input,.report-filter-row select{background:#fff;border:1px solid #d8e0ea;border-radius:9px;min-height:38px;padding:0 10px}.rule-condition-list{gap:7px;margin:10px 0;display:grid}.rule-condition{grid-template-columns:1fr .8fr 1.4fr auto;gap:7px;display:grid}.workspace-editor-main{margin-bottom:10px}.workspace-editor-grid label,.report-filter-row label{color:#69778a;gap:5px;font-size:11px;display:grid}.workspace-editor-grid label select[multiple]{min-height:76px;padding:6px}.report-controls{margin-bottom:14px}.report-summary-line{flex-wrap:wrap;gap:24px;padding:12px 0 18px;display:flex}.report-summary-line span{color:#66758a}.report-summary-line b{color:#1f344a;margin-left:5px}.report-table .team-row{grid-template-columns:2fr repeat(5,1fr)}.workspace-tabs{gap:10px;margin-bottom:14px;padding-bottom:3px;display:flex;overflow:auto}.workspace-tabs button{text-align:left;background:#fff;border:1px solid #dce4ee;border-radius:12px;min-width:190px;padding:12px 14px}.workspace-tabs button.active{border-color:#2f6fed;box-shadow:0 0 0 2px #2f6fed1f}.workspace-tabs b,.workspace-tabs small{display:block}.workspace-tabs small{color:#78879a;margin-top:4px}.workspace-columns{grid-template-columns:1fr 1fr;gap:15px;display:grid}.workspace-column{min-width:0}.workspace-list{gap:8px;max-height:620px;display:grid;overflow:auto}.workspace-list article{background:#f8fafc;border:1px solid #e7ecf2;border-radius:11px;padding:11px 12px}.workspace-list article>div{justify-content:space-between;gap:8px;display:flex}.workspace-list strong,.workspace-list small{display:block}.workspace-list strong{margin:7px 0 5px}.workspace-list small{color:#748297}@media (width<=1100px){.routing-admin-grid,.workspace-columns,.jira-field-grid{grid-template-columns:1fr}}.production-form{grid-template-columns:1fr 1fr;gap:10px;margin:13px 0;display:grid}.production-form.compact{grid-template-columns:1fr 1fr}.production-form label>span,.managed-template-list label>span,.knowledge-admin-list label>span{color:#6d7c90;text-transform:uppercase;letter-spacing:.04em;margin-bottom:5px;font-size:8px;font-weight:800;display:block}.production-form input:not([type=checkbox]),.production-form select,.production-form textarea,.telegram-binding-list input,.telegram-binding-list select,.managed-template-list input,.managed-template-list select,.managed-template-list textarea,.knowledge-admin-list input,.knowledge-admin-list select,.knowledge-admin-list textarea,.kb-toolbar input{color:#203349;width:100%;min-height:37px;font:inherit;background:#fff;border:1px solid #d5dee9;border-radius:8px;padding:8px 10px;font-size:10px}.production-form textarea,.managed-template-list textarea,.knowledge-admin-list textarea{resize:vertical;line-height:1.45}.production-form .wide,.managed-template-list .wide{grid-column:1/-1}.switch-row,.check-stack{align-items:center;gap:8px;display:flex}.switch-row span,.check-stack span{text-transform:none!important;margin:0!important}.backup-meta,.button-row{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.backup-meta{color:#7a8798;justify-content:space-between;margin:8px 0 12px;font-size:8px}.link-button{place-items:center;text-decoration:none;display:inline-grid}.maintenance-note{color:#66758a;min-height:62px;margin:13px 0;font-size:10px;line-height:1.55}.sla-policy-list{gap:8px;margin-top:12px;display:grid}.sla-policy{background:#fafbfd;border:1px solid #dde5ed;border-left:4px solid #8ca1b6;border-radius:10px;grid-template-columns:minmax(120px,1.2fr) repeat(3,minmax(92px,1fr)) 125px 86px auto;align-items:end;gap:8px;padding:10px;display:grid}.sla-policy.критический{border-left-color:#d6534c}.sla-policy.высокий{border-left-color:#e79436}.sla-policy.средний{border-left-color:#4398ca}.sla-policy.низкий{border-left-color:#52a87c}.sla-policy>div b,.sla-policy>div small{display:block}.sla-policy>div b{color:#22364c;font-size:11px}.sla-policy>div small{color:#8591a1;font-size:8px}.sla-policy label>span{color:#748297;margin-bottom:4px;font-size:8px;display:block}.sla-policy input:not([type=checkbox]){border:1px solid #d5dee7;border-radius:7px;width:100%;min-height:34px;padding:7px}.weekday-picker{grid-template-columns:repeat(7,1fr);gap:4px;margin:13px 0 5px;display:grid}.weekday-picker button{color:#748196;cursor:pointer;background:#fff;border:1px solid #d9e1e9;border-radius:8px;min-height:32px;font-size:9px;font-weight:800}.weekday-picker button.active{color:#0b567d;background:#e7f5fc;border-color:#9bd0ea}.bind-code{color:#17405b;background:#ecf8fd;border:1px dashed #76abc8;border-radius:11px;margin:13px 0;padding:13px}.bind-code span,.bind-code b,.bind-code small{display:block}.bind-code span,.bind-code small{color:#6e8291;font-size:8px}.bind-code b{font-family:var(--font-geist-mono);margin:5px 0;font-size:15px}.pending-bind-list article,.jira-mapping-list article{border-top:1px solid #e6ebf1;justify-content:space-between;align-items:center;gap:10px;padding:9px 0;display:flex}.pending-bind-list b,.pending-bind-list small,.jira-mapping-list b,.jira-mapping-list small{display:block}.pending-bind-list b,.jira-mapping-list b{color:#293b50;font-size:10px}.pending-bind-list small,.jira-mapping-list small{color:#8591a2;font-size:8px}.telegram-binding-list article{background:#fafcfe;border:1px solid #dfe6ee;border-radius:10px;grid-template-columns:minmax(160px,1.4fr) repeat(4,minmax(100px,1fr)) 110px auto;align-items:center;gap:8px;padding:10px;display:grid}.telegram-binding-title b,.telegram-binding-title small{display:block}.telegram-binding-title b{color:#24364b;font-size:10px}.telegram-binding-title small{color:#8190a2;margin-top:3px;font-size:8px}.managed-template-list>article,.knowledge-admin-list>article{background:#fafbfd;border:1px solid #dce4ec;border-radius:12px;grid-template-columns:repeat(3,1fr);gap:9px;padding:13px;display:grid}.managed-template-head,.knowledge-admin-head{grid-column:1/-1}.managed-template-head b,.managed-template-head small,.knowledge-admin-head b,.knowledge-admin-head small{display:block}.managed-template-head b,.knowledge-admin-head b{color:#21354b;font-size:11px}.managed-template-head small,.knowledge-admin-head small{color:#8592a3;font-size:8px}.knowledge-admin-list>article{grid-template-columns:1fr}.knowledge-admin-head{justify-content:space-between;align-items:center;gap:12px;display:flex}.knowledge-admin-head select{width:150px}.kb-toolbar{align-items:center;gap:10px;margin:13px 0;display:flex}.kb-toolbar input{flex:1}.kb-toolbar span{color:#738196;font-size:9px}.knowledge-suggestions{background:#f2faff;border:1px solid #b9dced;border-radius:11px;padding:12px}.knowledge-suggestions>div b,.knowledge-suggestions>div span{display:block}.knowledge-suggestions>div b{color:#16435e;font-size:11px}.knowledge-suggestions>div span{color:#718596;margin-top:2px;font-size:8px}.knowledge-suggestions details{background:#fff;border:1px solid #d3e8f2;border-radius:8px;margin-top:8px;padding:9px}.knowledge-suggestions summary{cursor:pointer}.knowledge-suggestions summary b,.knowledge-suggestions summary span{display:block}.knowledge-suggestions summary b{color:#234259;font-size:10px}.knowledge-suggestions summary span,.knowledge-suggestions p{color:#64798a;white-space:pre-wrap;margin:3px 0 0;font-size:9px;line-height:1.45}.jira-mapping-list article{justify-content:flex-start}.jira-mapping-list article>div{flex:1}.jira-mapping-list article>span{color:#54a2c8;font-weight:900}.jira-mapping-list article>button{margin-left:auto}.attachment-section{border-top:1px solid #e2e8ef;margin-top:16px;padding-top:14px}.attachment-list{gap:7px;margin-top:9px;display:grid}.attachment-list article{background:#fafbfd;border:1px solid #dfe6ed;border-radius:9px;grid-template-columns:38px minmax(0,1fr) auto auto;align-items:center;gap:9px;padding:9px;display:grid}.attachment-icon{color:#124a69;background:#dff1fb;border-radius:9px;place-items:center;width:36px;height:36px;font-size:8px;font-weight:950;display:grid}.attachment-list a,.attachment-list small{display:block}.attachment-list a{color:#1b628c;text-overflow:ellipsis;white-space:nowrap;font-size:10px;font-weight:800;overflow:hidden}.attachment-list small,.attachment-empty,.attachment-upload small{color:#7c899b;font-size:8px}.attachment-status{color:#3e6a58;background:#dbf2e7;border-radius:8px;padding:4px 7px;font-size:8px}.attachment-upload{grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:8px;margin-top:9px;display:grid}.attachment-upload label{color:#526a7e;cursor:pointer;text-overflow:ellipsis;white-space:nowrap;background:#f8fafc;border:1px dashed #b8c8d6;border-radius:9px;min-width:0;padding:9px;font-size:9px;overflow:hidden}.attachment-upload input{opacity:0;width:1px;height:1px;position:absolute}.attachment-upload small{grid-column:1/-1}@media (width<=1120px){.production-grid{grid-template-columns:1fr 1fr}.production-card.span-2{grid-column:span 2}.sla-policy{grid-template-columns:repeat(3,1fr)}.telegram-binding-list article{grid-template-columns:1fr 1fr 1fr}.telegram-binding-title{grid-column:1/-1}}@media (width<=760px){.production-hero{align-items:flex-start}.production-grid{grid-template-columns:1fr}.production-card.span-2{grid-column:auto}.readiness-list,.production-form,.production-form.compact,.managed-template-list>article{grid-template-columns:1fr}.production-form .wide,.managed-template-list .wide,.managed-template-head{grid-column:auto}.sla-policy,.telegram-binding-list article{grid-template-columns:1fr}.telegram-binding-title{grid-column:auto}.attachment-list article{grid-template-columns:38px minmax(0,1fr)}.attachment-status,.attachment-list article>button{grid-column:2;justify-self:start}}:root{--gecko:#73df93;--gecko-bright:#9af0a8;--gecko-deep:#1e9c68;--gecko-ink:#0b252c;--gecko-navy:#0c1f2d;--gecko-mist:#effaf4}.primary-button{background:linear-gradient(135deg,#1f9c67,#36bd78);border-color:#219562;box-shadow:0 7px 18px #1f9c6733}.primary-button:hover{box-shadow:0 10px 24px #1f9c6745}.search-box>span,.eyebrow{color:#208b61}.filter-tabs button.active{color:#18704f;background:#eff9f3;border-color:#b9dfcb}.sidebar{background:radial-gradient(circle at 22% 2%,#73df931f,#0000 17rem),linear-gradient(#102b36 0%,#091c2a 100%)}.main-nav button.active{background:linear-gradient(90deg,#40b87638,#40b8760e);border-color:#73df9345}.main-nav button.active:before{background:var(--gecko)}.main-nav button.active .nav-icon{background:#30a6693b;border-color:#73df9354}.workspace-dot,.status-light{background:var(--gecko)}.gecko-sidebar-brand{min-height:64px;color:inherit;border-radius:14px;text-decoration:none;transition:background .18s,transform .18s}.gecko-sidebar-brand:hover{background:#ffffff0b;transform:translateY(-1px)}.gecko-sidebar-brand>span{display:block}.gecko-sidebar-brand>span:last-child{min-width:0}.gecko-sidebar-brand strong{color:#f5fff8;letter-spacing:-.035em;font-size:20px}.gecko-sidebar-brand small{color:#8eb3a7;letter-spacing:.115em;text-transform:uppercase;margin-top:3px;font-size:9px;font-weight:780;display:block}.gecko-sidebar-mascot-wrap{background:linear-gradient(145deg,#85eea329,#0d383b6b);border:1px solid #8deda733;border-radius:15px;flex:none;width:48px;height:48px;position:relative;overflow:hidden;box-shadow:0 10px 28px #0000002e}.gecko-sidebar-mascot{filter:drop-shadow(0 6px 8px #00000038);width:45px;height:auto;position:absolute;bottom:-9px;left:50%;transform:translate(-50%)}.gecko-mode-banner{background:#f1fbf5;border-color:#ccebd9}.gecko-mode-banner span{color:#156646;background:#e5f7ed;border-color:#b5dfc7}.gecko-mode-banner p{color:#547463}.gecko-mascot{object-fit:contain}.gecko-loader{text-align:center;flex-direction:column;align-items:center;gap:12px;display:flex}.gecko-loader-visual{place-items:center;width:112px;height:112px;display:grid;position:relative}.gecko-loader-orbit{border:1px solid #27a26a2e;border-top-color:#27a26ab8;border-radius:50%;animation:2s linear infinite gecko-orbit;position:absolute;inset:8px}.gecko-loader-orbit:after{content:"";background:var(--gecko);border-radius:50%;width:7px;height:7px;position:absolute;top:5px;right:14px;box-shadow:0 0 0 5px #73df931f}.gecko-loader-mascot{filter:drop-shadow(0 10px 14px #12473129);width:62px;height:93px;animation:1.7s ease-in-out infinite gecko-ready;position:relative}.gecko-loader-copy b,.gecko-loader-copy span{display:block}.gecko-loader-copy b{color:#243449;font-size:13px}.gecko-loader-copy span{color:#778497;margin-top:5px;font-size:9px}@keyframes gecko-orbit{to{transform:rotate(360deg)}}@keyframes gecko-ready{50%{transform:translateY(-4px)rotate(1.5deg)}}@media (prefers-reduced-motion:reduce){.gecko-loader-orbit,.gecko-loader-mascot{animation:none}}.aes-public-shell{color:#17362f;background:radial-gradient(circle at 82% 6%,#57cb912e,#0000 28%),linear-gradient(#f4fbf7 0,#edf6f2 44%,#e6f0ec 100%);min-height:100vh;padding:0 5vw 36px}.aes-public-header{border-bottom:1px solid #1c624e24;justify-content:space-between;align-items:center;height:84px;display:flex}.aes-public-brand{align-items:center;gap:12px;display:flex}.aes-gecko-mark{color:#fff;background:linear-gradient(145deg,#11946e,#07664f);border-radius:13px;place-items:center;width:42px;height:42px;font-weight:900;display:grid;box-shadow:0 10px 24px #08664f38}.aes-public-brand b,.aes-public-brand small{display:block}.aes-public-brand b{letter-spacing:-.03em;font-size:18px}.aes-public-brand small{color:#698b81;text-transform:uppercase;letter-spacing:.08em;margin-top:2px;font-size:10px}.aes-channel-health{color:#53756b;align-items:center;gap:8px;font-size:12px;font-weight:750;display:flex}.aes-channel-health i{background:#24b47e;border-radius:50%;width:9px;height:9px;box-shadow:0 0 0 5px #24b47e1f}.aes-public-hero{justify-content:space-between;align-items:end;gap:32px;max-width:1280px;margin:0 auto;padding:54px 0 34px;display:flex}.aes-public-hero>div{max-width:760px}.aes-eyebrow{color:#168363;letter-spacing:.12em;text-transform:uppercase;font-size:11px;font-weight:850}.aes-public-hero h1{color:#173a31;letter-spacing:-.055em;margin:10px 0 12px;font-size:clamp(34px,5vw,64px);line-height:.98}.aes-public-hero p{color:#5b776f;max-width:690px;margin:0;font-size:15px;line-height:1.65}.aes-public-hero aside{background:#ffffffb3;border:1px solid #19866433;border-radius:18px;min-width:210px;padding:18px 20px;box-shadow:0 18px 42px #184f4114}.aes-public-hero aside b,.aes-public-hero aside strong,.aes-public-hero aside small{display:block}.aes-public-hero aside b{color:#6d8c83;text-transform:uppercase;letter-spacing:.1em;font-size:10px}.aes-public-hero aside strong{color:#0c7759;margin:5px 0 3px;font-size:22px}.aes-public-hero aside small{color:#7a938c;font-size:10px}.aes-start-card,.aes-chat-card{background:#ffffffeb;border:1px solid #1d685221;border-radius:26px;max-width:1280px;margin:0 auto;overflow:hidden;box-shadow:0 26px 70px #2052451c}.aes-start-intro{border-bottom:1px solid #e2eee9;align-items:center;gap:15px;padding:24px 28px;display:flex}.aes-start-intro>span{color:#0b7c5c;background:#ddf6eb;border-radius:12px;place-items:center;width:38px;height:38px;font-size:12px;font-weight:900;display:grid}.aes-start-intro h2{margin:0 0 4px;font-size:20px}.aes-start-intro p{color:#6d857e;margin:0;font-size:12px}.aes-start-form{grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;padding:28px;display:grid}.aes-start-form label{gap:7px;display:grid}.aes-start-form label>span{color:#506f66;font-size:11px;font-weight:800}.aes-start-form input,.aes-start-form textarea,.aes-composer textarea{color:#203e36;width:100%;font:inherit;background:#fbfefc;border:1px solid #cfe0da;border-radius:13px;outline:none;transition:border-color .18s,box-shadow .18s}.aes-start-form input{height:48px;padding:0 14px}.aes-start-form textarea,.aes-composer textarea{resize:vertical;padding:13px 14px;line-height:1.5}.aes-start-form input:focus,.aes-start-form textarea:focus,.aes-composer textarea:focus{border-color:#26a27b;box-shadow:0 0 0 4px #26a27b1c}.aes-start-form .wide{grid-column:1/-1}.aes-start-footer{justify-content:space-between;align-items:center;gap:18px;padding-top:4px;display:flex}.aes-start-footer p{margin:0}.aes-start-footer p b,.aes-start-footer p span{display:block}.aes-start-footer p b{font-size:12px}.aes-start-footer p span{color:#718a82;margin-top:3px;font-size:10px}.aes-start-footer button,.aes-composer button{color:#fff;cursor:pointer;background:linear-gradient(145deg,#1aa277,#0a7458);border:0;border-radius:13px;min-height:46px;padding:0 23px;font-weight:850;box-shadow:0 10px 24px #0a745833}.aes-start-footer button:disabled,.aes-composer button:disabled{opacity:.5;cursor:default;box-shadow:none}.aes-form-error{color:#a13343;background:#fff0f2;border-radius:10px;margin:0;padding:10px 12px;font-size:11px;font-weight:700}.aes-chat-card{grid-template-columns:300px minmax(0,1fr);min-height:610px;display:grid}.aes-chat-context{background:linear-gradient(#f7fcf9,#eff7f3);border-right:1px solid #dceae4;padding:25px}.aes-thread-number{color:#168363;letter-spacing:.08em;font-size:9px;font-weight:850}.aes-chat-context h2{letter-spacing:-.025em;margin:10px 0 22px;font-size:20px;line-height:1.25}.aes-chat-context dl{gap:13px;margin:0;display:grid}.aes-chat-context dl div{border-bottom:1px solid #ddeae5;padding-bottom:11px}.aes-chat-context dt{color:#799088;text-transform:uppercase;letter-spacing:.08em;font-size:9px}.aes-chat-context dd{margin:4px 0 0;font-size:12px;font-weight:750}.aes-response-state,.aes-linked-ticket{background:#e1f6ec;border-radius:14px;margin-top:20px;padding:14px}.aes-response-state span,.aes-response-state b,.aes-linked-ticket span,.aes-linked-ticket b{display:block}.aes-response-state span,.aes-linked-ticket span{color:#5e7e74;text-transform:uppercase;letter-spacing:.08em;font-size:9px}.aes-response-state b,.aes-linked-ticket b{color:#0c7658;margin-top:4px;font-size:13px}.aes-response-state.breached{background:#fff0ed}.aes-response-state.breached b{color:#bd4238}.aes-linked-ticket{background:#edf1ff}.aes-linked-ticket b{color:#455cc7}.aes-conversation{grid-template-rows:auto minmax(0,1fr) auto;min-width:0;display:grid}.aes-conversation>header{border-bottom:1px solid #e2ece8;justify-content:space-between;align-items:center;min-height:76px;padding:18px 22px;display:flex}.aes-conversation>header div{align-items:center;gap:10px;display:flex}.aes-conversation>header b{font-size:15px}.aes-conversation>header span,.aes-conversation>header p{color:#789087;font-size:10px}.aes-conversation>header p{margin:0}.aes-message-list{background:#fbfefc;flex-direction:column;gap:16px;min-height:340px;max-height:520px;padding:22px;display:flex;overflow-y:auto}.aes-message{align-items:flex-start;gap:10px;max-width:78%;display:flex}.aes-message.engineer{flex-direction:row-reverse;align-self:flex-end}.aes-message>span{color:#176c54;background:#dff3ea;border-radius:11px;flex:none;place-items:center;width:34px;height:34px;font-size:10px;font-weight:900;display:grid}.aes-message>div{background:#fff;border:1px solid #dae8e3;border-radius:4px 16px 16px;padding:12px 14px;box-shadow:0 7px 18px #1a4b3e0f}.aes-message.engineer>div{background:#eaf8f2;border-color:#c9e8dc;border-radius:16px 4px 16px 16px}.aes-message header{align-items:center;gap:7px;display:flex}.aes-message header b{font-size:11px}.aes-message header em{color:#148161;text-transform:uppercase;font-size:8px;font-style:normal;font-weight:850}.aes-message header time{color:#8da19b;white-space:nowrap;margin-left:auto;font-size:8px}.aes-message p{white-space:pre-wrap;color:#3f5d55;margin:7px 0 0;font-size:12px;line-height:1.55}.aes-system-message{color:#698078;text-align:center;background:#edf4f1;border-radius:10px;align-self:center;max-width:80%;padding:8px 12px;font-size:10px}.aes-composer{background:#fff;border-top:1px solid #e0ebe7;padding:16px 20px 18px}.aes-composer textarea{min-height:82px}.aes-composer>div{justify-content:space-between;align-items:center;gap:12px;margin-top:10px;display:flex}.aes-composer>div span{color:#7b918a;font-size:10px}.aes-public-footer{color:#799087;justify-content:space-between;max-width:1280px;margin:22px auto 0;font-size:9px;display:flex}.aes-public-footer p{margin:0}.aes-public-loading,.aes-public-error{text-align:center;place-content:center;justify-items:center;gap:10px;min-height:100vh;display:grid}.aes-public-loading b,.aes-public-error h1{margin:8px 0 0;font-size:20px}.aes-public-loading p,.aes-public-error p{color:#6f887f;margin:0;font-size:11px}.aes-public-error>span{color:#b23d4c;background:#ffe9ec;border-radius:14px;place-items:center;width:46px;height:46px;font-weight:900;display:grid}.chat-room-admin-expanded{grid-template-columns:46px minmax(150px,1fr) minmax(210px,1.5fr) minmax(150px,1fr);align-items:end;gap:12px}.chat-room-admin-expanded .chat-room-preview{align-self:center}.chat-responsible-picker{min-width:210px}.chat-responsible-picker summary{color:#435d56;cursor:pointer;background:#fff;border:1px solid #d9e3df;border-radius:10px;min-height:38px;padding:11px 12px;font-size:9px;font-weight:800}.chat-responsible-picker .queue-checks{background:#fbfdfc;border:1px solid #e0e8e5;border-radius:10px;margin-top:6px;padding:10px}.chat-public-link{background:#f2fbf7;border:1px solid #cfe5dc;border-radius:12px;grid-column:2/-1;padding:12px}.chat-public-link>div{gap:8px;margin-top:9px;display:flex}.chat-public-link input{flex:1;min-width:280px}.chat-responsible-field{border:1px solid #dce5e2;border-radius:12px;padding:12px}.chat-responsible-field legend{color:#5c756d;padding:0 6px;font-size:9px;font-weight:800}.chat-response-deadline{background:#def5ea;border-radius:7px;width:fit-content;margin-top:5px;padding:4px 7px;color:#117557!important;font-weight:850!important}.chat-response-deadline.breached{background:#ffe8ec;color:#b43a4b!important}.chat-response-head{color:#0e7758;background:#dff5ea;border-radius:7px;padding:4px 7px;font-weight:850}.chat-response-head.breached{color:#b13b49;background:#ffe7ea}.chat-accountability-report{margin-top:16px}.chat-accountability-report .metric-grid{margin:14px 0 18px}.chat-report-grid{grid-template-columns:1.25fr .75fr;gap:18px;display:grid}.chat-report-grid article{background:#fbfdfc;border:1px solid #e0e7e4;border-radius:14px;min-width:0;padding:15px}.chat-report-grid h3{color:#334e46;margin:0 0 12px;font-size:12px}.chat-responsibility-list{gap:9px;display:grid}.chat-responsibility-list>div{background:#fff;border:1px solid #e0e8e5;border-radius:11px;grid-template-columns:1fr auto;gap:4px 10px;padding:11px;display:grid}.chat-responsibility-list b,.chat-responsibility-list small{display:block}.chat-responsibility-list b{font-size:10px}.chat-responsibility-list small{color:#7d908a;margin-top:2px;font-size:8px}.chat-responsibility-list p{color:#5c756d;grid-column:1;margin:0;font-size:9px}.chat-responsibility-list span{color:#177559;grid-area:1/2/span 2;align-self:center;font-size:9px;font-weight:850}.chat-responsibility-list span.danger{color:#b23c4b}@media (width<=820px){.aes-public-shell{padding:0 16px 24px}.aes-public-header{height:68px}.aes-public-hero{padding:34px 0 24px;display:block}.aes-public-hero aside{margin-top:20px}.aes-start-form{grid-template-columns:1fr;padding:20px}.aes-start-form .wide{grid-column:auto}.aes-start-footer{flex-direction:column;align-items:stretch}.aes-chat-card{grid-template-columns:1fr}.aes-chat-context{border-bottom:1px solid #dceae4;border-right:0}.aes-message{max-width:94%}.aes-public-footer{line-height:1.6;display:block}.chat-room-admin-expanded{grid-template-columns:1fr}.chat-public-link{grid-column:auto}.chat-public-link>div{flex-direction:column;align-items:stretch}.chat-public-link input{min-width:0}.chat-report-grid{grid-template-columns:1fr}}.sr-only{clip:rect(0,0,0,0)!important;white-space:nowrap!important;border:0!important;width:1px!important;height:1px!important;margin:-1px!important;padding:0!important;position:absolute!important;overflow:hidden!important}.date-filter{align-items:center;gap:7px;min-width:0;display:flex}.date-filter>span{color:#66768a;white-space:nowrap;font-size:10px;font-weight:750}.date-filter>input{min-width:145px!important}.activity-date-filter{background:#f8fbf9;border:1px solid #e5ebe7;border-radius:11px;flex-wrap:wrap;align-items:center;gap:8px;margin:10px 0 5px;padding:9px 10px;display:flex}.activity-date-filter label{color:#6c7d72;align-items:center;gap:6px;font-size:10px;font-weight:750;display:flex}.activity-date-filter input{color:#263b31;background:#fff;border:1px solid #d8e2dc;border-radius:8px;min-height:34px;padding:0 8px}.work-date-filter{margin-top:12px}.bulk-action-bar{z-index:8;color:#194832;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);background:#effaf4f7;border:1px solid #b9dec9;border-radius:14px;align-items:center;gap:10px;margin:0 0 12px;padding:11px 13px;display:flex;position:sticky;top:70px;box-shadow:0 12px 30px #1c5e3c1c}.bulk-action-bar>div{gap:2px;margin-right:auto;display:grid}.bulk-action-bar b{font-size:12px}.bulk-action-bar span{color:#5f776a;font-size:10px}.bulk-select-all,.ticket-select{cursor:pointer;place-items:center;display:grid}.bulk-select-all input,.ticket-select input{accent-color:#209b65;cursor:pointer;width:16px;height:16px}.ticket-row.bulk-selected{background:#f0faf5;box-shadow:inset 3px 0 #21a469}.bulk-ticket-preview{background:#f7fbf8;border:1px solid #dbe7df;border-radius:11px;flex-wrap:wrap;gap:7px;max-height:116px;padding:11px;display:flex;overflow:auto}.bulk-ticket-preview span{color:#52685b;white-space:nowrap;text-overflow:ellipsis;background:#fff;border:1px solid #d9e6de;border-radius:999px;gap:5px;max-width:100%;padding:6px 9px;font-size:9px;display:flex;overflow:hidden}.bulk-ticket-preview span b{color:#17724b}.bulk-ticket-preview i{color:#65796d;align-self:center;font-size:9px;font-style:normal}.template-catalog{gap:11px;min-width:0;display:grid}.template-catalog-head{grid-template-columns:minmax(180px,1fr) minmax(260px,1.25fr) minmax(190px,.8fr);align-items:end;gap:10px;display:grid}.template-catalog-head>div{gap:3px;display:grid}.template-catalog-head b{color:#273b31;font-size:14px}.template-catalog-head span{color:#718078;font-size:10px}.template-catalog-head input,.template-catalog-head select{color:#2e3b50;background:#fff;border:1px solid #dce2ea;border-radius:9px;width:100%;min-width:0;height:43px;padding:0 11px;font-size:12px}.template-picker button.active small{color:#235ea8;background:#d8ecff}@media (width<=900px){.ticket-list-head,.ticket-row{grid-template-columns:28px 1fr auto}.ticket-row>div:nth-of-type(n+3){display:none}.template-catalog-head{grid-template-columns:1fr}.task-modal-form{grid-template-columns:1fr 1fr}}@media (width<=680px){.bulk-action-bar{flex-wrap:wrap;align-items:stretch;top:60px}.bulk-action-bar>div{width:100%}.template-picker{grid-template-columns:1fr}.task-modal-form{grid-template-columns:1fr;display:grid}}.gecko-access-screen{color:#f5fff8;background:radial-gradient(circle at 50% 35%,#5ad3862e,#0000 25rem),linear-gradient(145deg,#0c202b 0%,#102d32 58%,#0a1b29 100%);position:relative;overflow:hidden}.gecko-access-screen:before{content:"";pointer-events:none;opacity:.16;background-image:linear-gradient(#ffffff12 1px,#0000 1px),linear-gradient(90deg,#ffffff12 1px,#0000 1px);background-size:52px 52px;position:absolute;inset:0;-webkit-mask-image:radial-gradient(circle,#000,#0000 65%);mask-image:radial-gradient(circle,#000,#0000 65%)}.gecko-access-screen>*{z-index:1;position:relative}.gecko-access-brand{color:#f4fff7;text-align:left;align-items:center;gap:10px;text-decoration:none;display:flex;position:absolute;top:28px;left:30px}.gecko-access-brand>span,.gecko-wordmark-mark{color:#102c2b;background:linear-gradient(145deg, var(--gecko-bright), #4fcc8d);border:1px solid #90eeaa52;border-radius:12px;place-items:center;width:38px;height:38px;font-size:17px;font-weight:950;display:grid;box-shadow:0 9px 24px #34b87333}.gecko-access-brand b,.gecko-access-brand small{display:block}.gecko-access-brand b{letter-spacing:-.025em;font-size:15px}.gecko-access-brand small{color:#8eaea7;letter-spacing:.1em;text-transform:uppercase;margin-top:2px;font-size:8px}.gecko-access-screen .gecko-loader-copy b{color:#f4fff7;font-size:18px}.gecko-access-screen .gecko-loader-copy span{color:#9cb8b1;font-size:10px}.gecko-access-screen .gecko-loader-orbit{border-color:#8beba321;border-top-color:var(--gecko)}.gecko-access-screen .gecko-loader-mascot{filter:drop-shadow(0 14px 22px #00000047)}.gecko-access-note{color:#6f9289!important;margin:4px 0 0!important;font-size:8px!important}.gecko-denied-visual{width:150px;height:160px;position:relative}.gecko-denied-mascot{opacity:.58;filter:grayscale(.65);width:100px;height:150px}.gecko-denied-visual .access-lock{width:34px;height:34px;position:absolute;bottom:14px;right:8px}.gecko-access-screen.denied h1{color:#f7fbf8}.gecko-access-screen.denied p{color:#d3deda}.gecko-access-screen.denied small{color:#8da29c}.gecko-admin-loading,.gecko-chat-loading{place-content:center;min-height:360px;display:grid}.gecko-admin-loading .gecko-loader,.gecko-chat-loading .gecko-loader{grid-column:1/-1}.gecko-list-state{flex-direction:column;justify-content:center;gap:5px;display:flex}.gecko-state-mascot{filter:drop-shadow(0 8px 12px #247e531f);width:48px;height:72px;margin-bottom:3px}.gecko-list-state b,.gecko-list-state span{display:block}.gecko-list-state b{color:#3a4b5d;font-size:10px}.gecko-list-state span{color:#8a96a5;font-size:8px}.gecko-notification-empty{justify-items:center;display:grid}.gecko-notification-mascot{width:40px;height:60px;margin-bottom:2px}.gecko-empty-access{background:linear-gradient(#fff,#f6fbf8);overflow:hidden}.gecko-empty-mascot{filter:drop-shadow(0 9px 14px #23825321);width:64px;height:96px}.gecko-empty-mascot.muted{filter:grayscale(.72);opacity:.65}.gecko-landing{color:#eefaf3;background:radial-gradient(circle at 76% 18%,#64e18f1c,#0000 34rem),linear-gradient(155deg,#071821 0%,#0c252c 52%,#081927 100%);min-height:100vh;overflow:hidden}.gecko-landing a{color:inherit;text-decoration:none}.gecko-landing-header{z-index:10;border-bottom:1px solid #daf2e31a;justify-content:space-between;align-items:center;gap:30px;width:min(1240px,100% - 48px);height:86px;margin:0 auto;display:flex;position:relative}.gecko-wordmark{align-items:center;gap:11px;display:flex}.gecko-wordmark>span:last-child,.gecko-wordmark b,.gecko-wordmark small{display:block}.gecko-wordmark b{color:#f5fff8;letter-spacing:-.035em;font-size:18px}.gecko-wordmark small{color:#7fa198;letter-spacing:.13em;text-transform:uppercase;margin-top:2px;font-size:8px;font-weight:760}.gecko-landing-header nav{align-items:center;gap:28px;display:flex}.gecko-landing-header nav>a{color:#9fb8b1;font-size:11px;font-weight:680;transition:color .18s}.gecko-landing-header nav>a:hover{color:#f3fff6}.gecko-header-cta{background:#6cdf8e13;border:1px solid #88e7a040;border-radius:10px;padding:10px 14px}.gecko-hero{grid-template-columns:minmax(0,1.05fr) minmax(420px,.95fr);align-items:center;gap:45px;width:min(1240px,100% - 48px);min-height:670px;margin:0 auto;padding:64px 0 74px;display:grid;position:relative}.gecko-kicker{color:#87ab9d;letter-spacing:.13em;text-transform:uppercase;align-items:center;gap:9px;font-size:9px;font-weight:820;display:flex}.gecko-kicker>span,.gecko-kicker>i{background:var(--gecko);border-radius:50%;width:7px;height:7px;box-shadow:0 0 0 5px #73df931a}.gecko-hero-copy h1{color:#f5fff8;letter-spacing:-.066em;max-width:690px;margin:23px 0 0;font-size:clamp(52px,5.7vw,80px);line-height:.96}.gecko-hero-copy h1 em{color:var(--gecko-bright);font-style:normal;display:block}.gecko-hero-copy>p{color:#a6beb7;max-width:620px;margin:25px 0 0;font-size:16px;line-height:1.65}.gecko-hero-actions{align-items:center;gap:10px;margin-top:30px;display:flex}.gecko-primary-cta,.gecko-secondary-cta{border-radius:12px;justify-content:center;align-items:center;min-height:48px;padding:0 18px;font-size:11px;font-weight:820;transition:transform .18s,border-color .18s,background .18s;display:inline-flex}.gecko-primary-cta{background:linear-gradient(135deg,#98efa8,#55d690);gap:18px;box-shadow:0 15px 34px #46cc8230;color:#0a2824!important}.gecko-primary-cta span{font-size:17px}.gecko-secondary-cta{background:#ffffff09;border:1px solid #daf2e321;color:#b8cbc6!important}.gecko-primary-cta:hover,.gecko-secondary-cta:hover{transform:translateY(-2px)}.gecko-secondary-cta:hover{background:#66db8a12;border-color:#84e7a252}.gecko-trust-row{color:#78978f;flex-wrap:wrap;gap:20px;margin-top:28px;font-size:9px;display:flex}.gecko-trust-row span{align-items:center;gap:6px;display:flex}.gecko-trust-row i{color:var(--gecko);font-style:normal}.gecko-hero-visual{isolation:isolate;place-items:center;min-height:535px;display:grid;position:relative}.gecko-hero-halo{filter:blur(3px);background:radial-gradient(circle,#65de8f42 0%,#3a9c6a14 48%,#0000 71%);border-radius:50%;width:450px;height:450px;position:absolute}.gecko-hero-grid{background-image:linear-gradient(#8be7a512 1px,#0000 1px),linear-gradient(90deg,#8be7a512 1px,#0000 1px);background-size:34px 34px;border:1px solid #8be7a517;border-radius:50%;width:420px;height:420px;position:absolute;-webkit-mask-image:radial-gradient(circle,#000 40%,#0000 72%);mask-image:radial-gradient(circle,#000 40%,#0000 72%)}.gecko-hero-mascot{z-index:2;filter:drop-shadow(0 38px 30px #00000042);width:350px;height:525px;animation:5s ease-in-out infinite gecko-hero-float;position:relative}@keyframes gecko-hero-float{50%{transform:translateY(-8px)rotate(.5deg)}}.gecko-float-card{z-index:3;-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);background:#0c232acc;border:1px solid #cff1db24;border-radius:13px;align-items:center;gap:10px;padding:12px 14px;display:flex;position:absolute;box-shadow:0 16px 34px #0003}.gecko-float-card b,.gecko-float-card small{display:block}.gecko-float-card b{color:#eaf8ef;font-size:10px}.gecko-float-card small{color:#77968e;margin-top:3px;font-size:7px}.gecko-float-card>span:not(.gecko-live-dot){color:#12382e;background:var(--gecko);border-radius:9px;place-items:center;width:31px;height:31px;font-size:12px;font-weight:950;display:grid}.gecko-float-card-top{top:86px;right:-5px}.gecko-float-card-bottom{bottom:72px;left:-4px}.gecko-live-dot{background:var(--gecko);border-radius:50%;width:9px;height:9px;box-shadow:0 0 0 6px #73df931a}.gecko-capabilities{border-top:1px solid #daf2e317;width:min(1240px,100% - 48px);margin:0 auto;padding:90px 0}.gecko-section-heading{max-width:720px}.gecko-section-heading>span{color:var(--gecko);letter-spacing:.14em;text-transform:uppercase;font-size:9px;font-weight:840}.gecko-section-heading h2{color:#effbf3;letter-spacing:-.05em;margin:13px 0 0;font-size:clamp(34px,4vw,52px);line-height:1.04}.gecko-section-heading p{color:#86a099;margin:16px 0 0;font-size:13px;line-height:1.55}.gecko-capability-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-top:38px;display:grid}.gecko-capability-grid article{background:linear-gradient(160deg,#ffffff0b,#ffffff05);border:1px solid #d7f0e01a;border-radius:18px;min-height:220px;padding:25px}.gecko-capability-grid article>span{color:#4ec787;font-family:var(--font-geist-mono);font-size:9px}.gecko-capability-grid h3{color:#ebf9f0;letter-spacing:-.03em;margin:43px 0 0;font-size:20px}.gecko-capability-grid p{color:#849e96;margin:12px 0 0;font-size:11px;line-height:1.65}.gecko-principles{border-top:1px solid #daf2e317;grid-template-columns:1fr .9fr;align-items:end;gap:80px;width:min(1240px,100% - 48px);margin:0 auto;padding:80px 0;display:grid}.gecko-principles h2{color:#effaf3;letter-spacing:-.05em;max-width:650px;margin:18px 0 0;font-size:clamp(32px,3.6vw,49px);line-height:1.06}.gecko-principles>p{color:#91aaa3;margin:0;font-size:13px;line-height:1.75}.gecko-landing-footer{border-top:1px solid #daf2e317;align-items:center;gap:28px;width:min(1240px,100% - 48px);min-height:120px;margin:0 auto;display:flex}.gecko-wordmark.compact .gecko-wordmark-mark{border-radius:10px;width:33px;height:33px}.gecko-landing-footer p{color:#718e86;margin:0;font-size:9px}.gecko-landing-footer>a{color:#8fe7a8;margin-left:auto;font-size:10px;font-weight:780}@media (prefers-reduced-motion:reduce){.gecko-hero-mascot{animation:none}}@media (width<=980px){.gecko-hero{grid-template-columns:1fr;padding-top:85px}.gecko-hero-copy{z-index:4;position:relative}.gecko-hero-visual{min-height:500px}.gecko-capability-grid{grid-template-columns:1fr}.gecko-capability-grid article{min-height:170px}.gecko-capability-grid h3{margin-top:28px}.gecko-principles{grid-template-columns:1fr;gap:30px}}@media (width<=680px){.gecko-access-brand{top:18px;left:18px}.gecko-landing-header{width:min(100% - 32px,1240px)}.gecko-landing-header nav>a:not(.gecko-header-cta){display:none}.gecko-landing-header nav{gap:8px}.gecko-hero,.gecko-capabilities,.gecko-principles,.gecko-landing-footer{width:min(100% - 32px,1240px)}.gecko-hero{grid-template-columns:minmax(0,1fr);gap:18px;min-height:0;padding:60px 0 35px}.gecko-hero-copy h1{font-size:clamp(43px,14vw,62px)}.gecko-hero-copy>p{font-size:13px}.gecko-hero-actions{flex-direction:column;align-items:stretch}.gecko-trust-row{gap:10px 15px}.gecko-hero-visual{min-height:440px}.gecko-hero-mascot{width:270px;height:405px}.gecko-hero-halo,.gecko-hero-grid{width:340px;height:340px}.gecko-float-card-top{top:70px;right:0}.gecko-float-card-bottom{bottom:30px;left:0}.gecko-capabilities{padding:70px 0}.gecko-principles{padding:65px 0}.gecko-landing-footer{flex-wrap:wrap;gap:15px;padding:30px 0}.gecko-landing-footer p{order:3;width:100%}}:root{--bg:#f3f7f5;--panel:#fff;--panel-2:#f8fbf9;--panel-3:#edf7f1;--text:#17231f;--muted:#61736c;--muted-2:#87958f;--line:#dfe8e3;--line-strong:#cad8d1;--accent:#1f9c67;--accent-deep:#14794e;--mint:#2ab77c;--warn:#d9901d;--danger:#d94b5d;--purple:#7657d6;--shadow:0 12px 34px #1c3a2d13;--shadow-hover:0 18px 42px #1c3a2d1f;--focus-ring:0 0 0 4px #1f9c6724}html{scroll-behavior:smooth}body{color:var(--text);-webkit-font-smoothing:antialiased;text-rendering:optimizelegibility;background:radial-gradient(circle at 88% -10%,#5ed38b1a,#0000 34rem),linear-gradient(#f7faf8 0%,#f2f6f4 100%);font-size:14px}::selection{color:#09271b;background:#bdeecf}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline-offset:2px;box-shadow:var(--focus-ring);outline:2px solid #269c6b}.sidebar{background:radial-gradient(circle at 16% 0,#79e89d26,#0000 18rem),linear-gradient(#102e36 0%,#0a202d 58%,#081a27 100%);width:252px;padding:20px 14px 16px;box-shadow:16px 0 44px #0d282521}.main-area{margin-left:252px}.gecko-sidebar-brand{margin-bottom:12px;padding:7px 8px 10px}.gecko-sidebar-mascot-wrap{border-radius:16px;width:50px;height:50px}.gecko-sidebar-brand strong{font-size:21px}.gecko-sidebar-brand small{font-size:9px}.workspace-switch{border-radius:13px;margin-bottom:20px;padding:12px}.workspace-switch b{font-size:12px}.workspace-switch small{font-size:10px;line-height:1.35}.nav-caption{margin-top:4px;font-size:10px}.main-nav{gap:5px}.main-nav button{border-radius:12px;min-height:50px;padding:9px 10px}.main-nav b{letter-spacing:-.01em;font-size:13px}.main-nav small{margin-top:3px;font-size:10px}.nav-icon{border-radius:9px;width:30px;height:30px;font-size:9px}.main-nav button>em{font-size:9px}.connection-card{border-radius:14px;padding:12px}.connection-head b{font-size:11px}.connection-card p{min-height:auto;font-size:10px}.connection-card button{font-size:10px}.user-card b{font-size:11px}.user-card small{font-size:9px}.role-badge{font-size:7px}.topbar{-webkit-backdrop-filter:blur(20px)saturate(150%);backdrop-filter:blur(20px)saturate(150%);background:#ffffffe0;border-bottom-color:#cbd8d1d1;height:72px;padding:0 24px;box-shadow:0 1px #15342606}.search-box{background:#f7faf8;border-radius:13px;min-height:42px}.search-box:focus-within{box-shadow:var(--focus-ring);background:#fff;border-color:#9ed2b8}.search-box input{font-size:12px}.search-box kbd{font-size:9px}.sync-meta b{font-size:11px}.sync-meta small{font-size:9px}.primary-button,.secondary-button{border-radius:10px;min-height:38px;padding:9px 14px;font-size:11px;transition:transform .18s,box-shadow .18s,border-color .18s,background .18s}.primary-button{background:linear-gradient(135deg,#178859,#35b977);border-color:#1d8d5e}.primary-button:hover:not(:disabled){transform:translateY(-1px);box-shadow:0 11px 26px #1f91603d}.primary-button:active:not(:disabled),.secondary-button:active:not(:disabled){transform:translateY(0)scale(.985)}.secondary-button:hover:not(:disabled){border-color:#a9c8b8;transform:translateY(-1px);box-shadow:0 6px 14px #223e3214}.mode-banner{min-height:38px;padding:7px 24px}.mode-banner span{font-size:9px}.mode-banner p{font-size:10px}.content-wrap{padding:26px 24px 54px}.content-wrap>*{animation:.32s cubic-bezier(.22,.8,.34,1) both gecko-view-enter}@keyframes gecko-view-enter{0%{opacity:0;transform:translateY(7px)}to{opacity:1;transform:none}}.page-heading{margin-bottom:20px}.eyebrow{margin-bottom:8px;font-size:10px}.page-heading h1{font-size:clamp(28px,2.35vw,36px)}.page-heading p{max-width:820px;font-size:12px;line-height:1.6}.heading-note{max-width:390px;padding:12px 14px}.heading-note b{font-size:11px}.heading-note span{font-size:9px;line-height:1.4}.period-chip span{font-size:9px}.period-chip b{font-size:11px}.metric-grid{gap:12px;margin-bottom:19px}.metric-card{border-radius:16px;min-height:104px;padding:16px 18px;transition:transform .2s,box-shadow .2s,border-color .2s}.metric-card:hover{box-shadow:var(--shadow-hover);border-color:#c8d9d0;transform:translateY(-2px)}.metric-card>span{font-size:10px}.metric-card>b{font-size:27px}.metric-card>small{font-size:10px}.queue-toolbar{margin-bottom:12px}.filter-tabs{gap:7px;padding:2px}.filter-tabs button{min-height:32px;padding:7px 11px;font-size:10px;transition:all .18s}.filter-tabs button:hover{transform:translateY(-1px)}.filter-tabs button.active{background:#eaf7f0;border-color:#9fd0b8;box-shadow:inset 0 0 0 1px #1f9c670d}.result-count{font-size:10px}.queue-layout{grid-template-columns:minmax(650px,1.28fr) minmax(430px,.86fr);gap:14px}.ticket-list-panel,.ticket-detail-panel,.data-card,.norm-card,.decision-card,.tasks-card,.portal-chat-shell{border-color:var(--line);box-shadow:var(--shadow);border-radius:17px}.ticket-list-head{padding:10px 15px;font-size:9px}.ticket-list{min-height:490px}.ticket-row{min-height:88px;padding:12px 15px;transition:transform .17s,background .17s,box-shadow .17s}.ticket-row:hover{background:#f7fbf8;transform:translate(2px)}.ticket-row.selected{box-shadow:inset 3px 0 0 var(--accent);background:linear-gradient(90deg,#eaf7f0,#f9fcfa)}.ticket-line b{color:#1d7d55;font-size:10px}.ticket-line small{font-size:9px}.ticket-main-cell>strong{font-size:12px;line-height:1.4}.ticket-main-cell>p{font-size:10px}.source-badge{min-width:24px;height:21px;font-size:8px}.local-mark{font-size:8px}.status-chip{padding:5px 8px;font-size:9px}.assignee-cell,.sla-cell b{font-size:10px}.sla-cell span{font-size:8px;line-height:1.35}.ticket-detail-panel{max-height:calc(100vh - 108px);padding:20px;top:90px}.detail-id,.detail-id b{font-size:10px}.ticket-detail-panel>h2{font-size:22px;line-height:1.22}.detail-description{font-size:11px;line-height:1.65}.detail-actions{gap:8px;margin:17px 0}.detail-actions .secondary-button{font-size:10px}.detail-field{border-radius:11px;padding:10px}.detail-field>span{font-size:8px}.detail-field b{font-size:10px}.sla-block{padding:12px}.sla-block span,.sla-block small{font-size:9px}.sla-block b{font-size:11px}.tag-list span{padding:4px 7px;font-size:8px}.section-mini-head h3{font-size:13px}.section-mini-head span{font-size:9px}.timeline-meta b{font-size:10px}.timeline-meta span{font-size:8px}.timeline-item p{font-size:10px;line-height:1.55}.comment-box textarea{font-size:11px}.comment-box>div>span{font-size:8px}.ticket-list-head .column-sort{color:#778598;width:100%;font:inherit;text-align:left;text-transform:uppercase;letter-spacing:.055em;cursor:pointer;background:0 0;border:0;justify-content:space-between;align-items:center;gap:6px;padding:3px 0;font-weight:800;display:flex}.ticket-list-head .column-sort span{color:#a4afbc;font-size:12px}.ticket-list-head .column-sort.active{color:#176f4a}.ticket-list-head .column-sort.active span{color:#1f9c67}.sla-mini-track{background:#e8edf2;border-radius:999px;width:100%;height:4px;overflow:hidden;margin-top:7px!important;display:block!important}.sla-mini-track i{border-radius:inherit;background:linear-gradient(90deg,#30b478,#f0b84c,#ec5367);height:100%;display:block}.detail-description{white-space:pre-wrap;background:#fbfcfd;border:1px solid #e1e7ed;border-radius:12px;gap:0;margin:14px 0 4px;display:grid;overflow:hidden}.detail-description.empty{color:#8995a4;padding:14px}.detail-description p{color:#465568;white-space:pre-wrap;margin:0;padding:10px 12px;font-size:11px;line-height:1.55}.description-field{border-bottom:1px solid #edf1f4;grid-template-columns:minmax(150px,36%) minmax(0,1fr);gap:14px;padding:8px 12px;display:grid}.description-field:last-child{border-bottom:0}.description-field span{color:#748195;font-size:10px}.description-field b{color:#26384c;overflow-wrap:anywhere;white-space:pre-wrap;font-size:11px;font-weight:600}.sla-block{background:#fbfcfd;border-color:#dfe6eb}.sla-track{background:#e7ecef;height:9px;margin:12px 0 8px;position:relative;overflow:visible}.sla-track span{background:linear-gradient(90deg,#35b67a 0%,#f1bd4d 68%,#ec5367 100%)}.sla-track i{background:#24384d;border-radius:3px;width:3px;height:17px;position:absolute;top:50%;transform:translate(-50%,-50%);box-shadow:0 0 0 3px #fff}.sla-block.danger .sla-track i{background:#d93650}.sla-axis{grid-template-columns:1fr auto 1fr;gap:10px;display:grid}.sla-axis small:nth-child(2){color:#31465a;text-align:center;font-weight:800}.sla-axis small:last-child{text-align:right}.workspace-sort-note{color:#526277;margin-left:auto;font-size:10px}.workspace-columns.single{grid-template-columns:1fr}.workspace-columns.mixed{grid-template-columns:minmax(0,1.5fr) minmax(320px,.5fr)}.workspace-table-wrap{border:1px solid #e5eaf0;border-radius:10px;width:100%;overflow:auto}.workspace-ticket-table{border-collapse:collapse;background:#fff;width:100%;min-width:980px;font-size:10px}.workspace-ticket-table th{z-index:1;color:#768498;text-align:left;text-transform:uppercase;letter-spacing:.04em;white-space:nowrap;background:#f6f8fa;border-bottom:1px solid #dfe5eb;padding:9px 10px;font-size:9px;position:sticky;top:0}.workspace-ticket-table td{color:#4a5a6e;white-space:nowrap;text-overflow:ellipsis;border-bottom:1px solid #edf1f4;max-width:260px;padding:8px 10px;overflow:hidden}.workspace-ticket-table tbody tr:hover{background:#f6fbf8}.workspace-ticket-key{color:#16764e}.workspace-ticket-table .workspace-summary{color:#26384d;min-width:260px;font-weight:650}.workspace-sla b{display:block}.workspace-sla .sla-mini-track{width:90px}.workspace-columns-editor{border:1px solid #dde5ed;border-radius:11px;margin:13px 0;padding:13px}.workspace-columns-editor legend{color:#34485d;padding:0 6px;font-size:11px;font-weight:800}.workspace-column-options{flex-wrap:wrap;gap:7px;margin-bottom:11px;display:flex}.workspace-column-options label{color:#5e6d80;cursor:pointer;background:#f9fafb;border:1px solid #dfe6ed;border-radius:8px;align-items:center;gap:5px;padding:6px 8px;font-size:10px;display:flex}.workspace-column-order{flex-wrap:wrap;gap:6px;display:flex}.workspace-column-order div{background:#f3faf6;border:1px solid #cfe0d7;border-radius:8px;align-items:center;gap:5px;padding:5px 6px;display:flex}.workspace-column-order div>span{color:#fff;background:#31966a;border-radius:5px;place-items:center;width:18px;height:18px;font-size:9px;display:grid}.workspace-column-order b{font-size:10px}.workspace-column-order button{color:#536479;cursor:pointer;background:#fff;border:1px solid #d7e0e8;border-radius:5px;width:22px;height:22px;padding:0}.workspace-query-preview{background:#f4f8fb;border:1px solid #dce6ef;border-radius:10px;align-items:center;gap:10px;margin-top:12px;padding:10px 12px;display:flex}.workspace-query-preview span{color:#748398;text-transform:uppercase;font-size:9px}.workspace-query-preview b{color:#284159;font-size:11px}.workspace-query-preview small{color:#577087;margin-left:auto;font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:9px}.sync-buttons{grid-template-columns:1fr auto;gap:6px;display:grid}.connection-card .sync-buttons button{width:auto}.connection-card .sync-history-button{color:#d8f8eb;background:#73e2bd14;border-color:#73e2bd47;padding-inline:9px}.card-head h2{font-size:16px}.card-head p{font-size:10px;line-height:1.45}.live-pill,.target-pill,.integration-badge{font-size:9px}.data-row b,.norm-row b{font-size:10px}.data-row small,.norm-row small{font-size:9px}.data-head,.team-head,.task-head{font-size:8px}.norm-row>span{font-size:11px}.norm-note b{font-size:10px}.norm-note p,.week-leader b{font-size:9px}.week-leader small{font-size:8px}.week-leader strong{font-size:11px}.team-row>div:first-child b,.hours-cell b{font-size:10px}.team-row>div:first-child small,.hours-cell small{font-size:8px}.load-cell b{font-size:9px}.template-strip>div b{font-size:11px}.template-strip>div span,.template-strip button span{font-size:9px}.template-strip button small{font-size:8px}.task-main>strong{font-size:11px}.task-main>p,.task-due b,.task-time b{font-size:9px}.task-due small,.task-time small{font-size:8px}.portal-chat-shell{grid-template-columns:250px 330px minmax(440px,1fr);height:calc(100vh - 222px)}.chat-panel-title{min-height:62px}.chat-panel-title b{font-size:11px}.chat-panel-title span{font-size:8px}.chat-room-list>button{border-radius:12px;min-height:74px;padding:10px;transition:transform .17s,background .17s,border-color .17s}.chat-room-list>button:hover{transform:translate(2px)}.chat-room-list>button.active{background:#edf8f2;border-color:#a9d4bf}.chat-room-list b{font-size:10px}.chat-room-list small{font-size:9px}.chat-room-list em{font-size:8px}.chat-channel-note b{font-size:9px}.chat-channel-note small{font-size:8px}.chat-thread-list{gap:8px;padding:9px}.chat-thread-list>button{min-height:118px;padding:12px 13px;transition:transform .17s,border-color .17s,box-shadow .17s}.chat-thread-list>button:hover{transform:translateY(-1px);box-shadow:0 8px 18px #233f3312}.chat-thread-list>button.active{box-shadow:inset 3px 0 0 var(--accent);background:#eff9f4;border-color:#93c9ad}.chat-thread-top time{font-size:8px}.chat-status{padding:4px 7px;font-size:8px}.chat-thread-list>button>b{font-size:10px}.chat-thread-list>button>p{font-size:9px}.chat-thread-list>button>small,.chat-ticket-link{font-size:8px}.chat-conversation-head{min-height:98px;padding:15px 18px}.chat-conversation-kicker{font-size:8px}.chat-conversation-head h2{font-size:17px}.chat-conversation-head p{font-size:9px}.chat-message-list{padding:20px}.chat-message{grid-template-columns:34px minmax(0,78%);gap:9px;animation:.24s both gecko-message-in}.chat-message.mine{grid-template-columns:minmax(0,78%) 34px}@keyframes gecko-message-in{0%{opacity:0;transform:translateY(5px)}to{opacity:1;transform:none}}.chat-message>div{border-radius:5px 14px 14px;padding:11px 13px}.chat-message.mine>div{background:#edf9f2;border-color:#b9ddcb;border-radius:14px 5px 14px 14px}.chat-message-meta b{font-size:10px}.chat-message-meta span{font-size:7px}.chat-message-meta time{font-size:8px}.chat-message p{font-size:11px;line-height:1.6}.chat-time-fixed{font-size:8px}.chat-system-message{font-size:9px}.chat-composer{padding:14px 16px}.chat-composer>textarea,.chat-compose-input textarea{min-height:78px;font-size:11px}.chat-time-controls>label,.chat-composer-actions>span{font-size:9px}.chat-time-controls>small{font-size:8px}.chat-time-controls .minutes-field input,.chat-continuation-note b,.telegram-link-note b{font-size:10px}.chat-continuation-note small,.telegram-link-note small{font-size:9px}.chat-no-thread h2{font-size:17px}.chat-no-thread p{font-size:10px}.gecko-chat-state-mascot{filter:drop-shadow(0 12px 18px #247e5324);width:78px;height:117px;margin-bottom:4px;animation:2.6s ease-in-out infinite gecko-listen}@keyframes gecko-listen{50%{transform:translateY(-4px)rotate(-.7deg)}}.admin-tabs button{min-height:58px;padding:10px 13px}.admin-tabs b{font-size:10px}.admin-tabs span{font-size:8px}.admin-user b{font-size:10px}.admin-user small{font-size:8px}.admin-user i{font-size:7px}.admin-note b{font-size:9px}.admin-note p{font-size:8px}.production-hero{background:linear-gradient(125deg,#0e2d38,#145d58 60%,#218a64);border-radius:20px}.production-kicker{font-size:10px}.production-hero h2{font-size:25px}.production-hero p{font-size:12px}.production-tabs button{min-height:38px;font-size:10px}.production-tabs button.active{color:#126444;background:#e9f7ef;box-shadow:inset 0 0 0 1px #b9dec9}.production-form label>span,.managed-template-list label>span,.knowledge-admin-list label>span{font-size:9px}.production-form input:not([type=checkbox]),.production-form select,.production-form textarea,.telegram-binding-list input,.telegram-binding-list select,.managed-template-list input,.managed-template-list select,.managed-template-list textarea,.knowledge-admin-list input,.knowledge-admin-list select,.knowledge-admin-list textarea,.kb-toolbar input{min-height:40px;font-size:11px}.modal-backdrop{animation:.18s both gecko-backdrop-in}.modal{border-radius:20px;animation:.26s cubic-bezier(.22,.8,.34,1) both gecko-modal-in}@keyframes gecko-backdrop-in{0%{opacity:0}}@keyframes gecko-modal-in{0%{opacity:0;transform:translateY(12px)scale(.985)}to{opacity:1;transform:none}}.modal-head{padding:20px 22px 16px}.modal-head h2{font-size:20px}.modal-head p{font-size:10px}.modal-head>button{border-radius:10px;width:34px;height:34px}.modal-form{gap:15px;padding:20px 22px 23px}.modal-form label>span{font-size:10px}.modal-form input,.modal-form textarea,.modal-form select{font-size:12px}.modal-form input,.modal-form select{height:43px}.modal-form textarea{min-height:100px}.completion-options legend,.completion-options b{font-size:10px}.completion-options small{font-size:9px}.completion-warning b{font-size:10px}.completion-warning small,.template-picker b{font-size:9px}.template-picker span,.template-picker small{font-size:8px}.notification-popover{transform-origin:100% 0;animation:.2s both gecko-popover-in}@keyframes gecko-popover-in{0%{opacity:0;transform:translateY(-5px)scale(.985)}to{opacity:1;transform:none}}.gecko-notification-mascot{width:52px;height:78px}.gecko-state-mascot{width:58px;height:87px}.gecko-loader-mascot{width:70px;height:105px}.gecko-loader-copy b{font-size:14px}.gecko-loader-copy span{font-size:10px}.gecko-mascot-loading{animation:1.65s ease-in-out infinite gecko-ready}.gecko-mascot-success{transform-origin:50% 100%;animation:2.8s ease-in-out infinite gecko-success-breathe}.gecko-mascot-attention{transform-origin:50% 100%;animation:2.2s ease-in-out infinite gecko-attention}@keyframes gecko-success-breathe{50%{transform:translateY(-3px)scale(1.012)}}@keyframes gecko-attention{45%,55%{transform:rotate(-1.3deg)}}.gecko-toast{color:#173f2e;-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);background:#f5fdf8f5;border-color:#9dd4b8;border-radius:16px;grid-template-columns:44px minmax(0,1fr);align-items:center;gap:11px;max-width:430px;min-height:64px;padding:9px 14px 9px 8px;font-size:11px;animation:.34s cubic-bezier(.22,.9,.34,1) both gecko-toast-in;display:grid;bottom:24px;right:24px;box-shadow:0 22px 60px #16463033}.gecko-toast.error{color:#6f2833;background:#fff7f8f7;border-color:#efbcc4}.gecko-toast-mascot{width:42px;height:56px}@keyframes gecko-toast-in{0%{opacity:0;transform:translateY(16px)scale(.96)}to{opacity:1;transform:none}}@media (prefers-reduced-motion:reduce){html{scroll-behavior:auto}*,:before,:after{scroll-behavior:auto!important;transition-duration:.001ms!important;animation-duration:.001ms!important;animation-iteration-count:1!important}}@media (width<=1360px){.sidebar{width:230px}.main-area{margin-left:230px}.queue-layout{grid-template-columns:1fr}.ticket-detail-panel{max-height:none;position:relative;top:auto}.portal-chat-shell{grid-template-columns:205px 285px minmax(410px,1fr)}}@media (width<=1020px){.portal-chat-shell{grid-template-columns:220px 1fr;height:auto}.chat-conversation-panel{min-height:590px}}@media (width<=900px){.main-area{margin-left:0}.topbar{padding:0 17px}.content-wrap{padding:22px 17px 42px}.mode-banner{padding-inline:17px}}@media (width<=680px){.page-heading{align-items:flex-start}.page-heading h1{font-size:28px}.heading-note{width:100%}.metric-grid{grid-template-columns:1fr 1fr}.metric-card{min-height:94px}.ticket-list-head{display:none}.ticket-list{min-height:0;max-height:none}.ticket-row{grid-template-columns:1fr auto}.portal-chat-shell{display:block}.chat-rooms-panel,.chat-thread-panel{border-right:0;border-bottom:1px solid var(--line);min-height:280px}.chat-conversation-panel{min-height:560px}.chat-message,.chat-message.mine{grid-template-columns:30px minmax(0,1fr)}.chat-message.mine>.avatar{grid-column:1}.chat-message.mine>div{grid-column:2}.gecko-toast{bottom:14px;left:14px;right:14px}}.ticket-list-head,.ticket-row{grid-template-columns:28px minmax(280px,1fr) 122px 124px 118px 92px}.ticket-created-cell{color:#4f6258;white-space:nowrap;font-size:10px}.modal-wide{width:min(1180px,100vw - 32px)}.task-modal-form{grid-template-columns:repeat(3,minmax(0,1fr))}.task-modal-form .wide{grid-column:1/-1}.template-picker{grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:10px;max-height:330px;padding:2px 4px 2px 2px}.template-picker button{border-radius:13px;min-height:126px;padding:15px}.template-picker b{color:#293a31;padding-right:62px;font-size:13px;line-height:1.35}.template-picker span{color:#5f776a;margin-top:7px;font-size:10px;font-weight:700}.template-picker p{color:#75847c;-webkit-line-clamp:2;-webkit-box-orient:vertical;margin:9px 0 0;font-size:10px;line-height:1.45;display:-webkit-box;overflow:hidden}.template-picker small{color:#176f4a;background:#e8f6ee;border-radius:999px;padding:4px 6px;font-size:9px;font-weight:800;top:13px;right:12px}@media (width<=900px){.ticket-list-head,.ticket-row{grid-template-columns:28px 1fr auto}.ticket-row>div:nth-of-type(n+3){display:none}.task-modal-form{grid-template-columns:1fr 1fr}}@media (width<=680px){.ticket-list-head{display:none}.ticket-row{grid-template-columns:28px 1fr}.ticket-row>div:nth-of-type(n+2){display:none}.template-picker{grid-template-columns:1fr}.task-modal-form{grid-template-columns:1fr;display:grid}}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}